About this plugin
TrustedPulse Reviews connects your WooCommerce store to TrustedPulse, a hosted review collection and display service.
The plugin does three things:
- Syncs your catalog — every published product with a SKU is sent to your TrustedPulse account daily, or on demand from the settings page.
- Requests reviews after purchase — when an order reaches the status you choose, TrustedPulse emails the customer a review invitation after a delay you also choose.
- Displays reviews on product pages — a review widget renders at the placement you pick, with no theme editing.
A TrustedPulse account is required. This plugin is a client for that service and does nothing on its own. com.
External services
This plugin relies on the TrustedPulse service and will not function without it. org or WooCommerce.
1. com
Used to synchronise your catalog and to request review invitations.
What is sent, and when:
- On product sync (daily via WP-Cron, and when you click “Sync Now”): for each published product that has a SKU — its SKU, name, product URL, featured image URL, price and store currency. Products with no SKU are not sent.
- When an order reaches your chosen trigger status, and only if you enable “automatic review requests”: the customer’s billing email address, billing first name, the order number, and the SKU and name of each purchased product that has one.
- Every request includes the TrustedPulse API key you enter in the plugin settings.
2. js
Loaded in visitors’ browsers on product pages to render the review widget. As with any externally hosted script, the visitor’s browser sends its IP address and user agent to that host when fetching the file. The script requests review content for the product SKU shown on the page.
No data is sent to TrustedPulse from your store until you enter an API key. Customer data is sent only when you enable automatic review requests.
Service terms and policies:
- Terms of Service: https://trustedpulse.com/terms
- Privacy Policy: https://trustedpulse.com/privacy-policy
Privacy
Personal data (customer email address and first name) leaves your site only when automatic review requests are enabled, and only for orders that have been paid. Disabling that setting stops all transmission of customer data. Deleting the plugin removes its stored settings and cancels any queued review requests.