Active installations10Adoption metric — not a quality score
WordPress.org rating5.0 / 5 from 2 ratings
Official packageDirect from WordPress.org
Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →
WP PlugIndex currently records UserDeck Customer Support version 1.1.8 as active, updated 4y ago and tested up to WordPress 5.8.
Overview
About this plugin
UserDeck provides customer support software that embeds into your WordPress website.
Features
Conversations
A ticketing system to allow your customers to contact you through email and embedded widgets.
Inline widget can be used as a contact form or a ticket portal to let users manage tickets from inside the WordPress control panel.
Integrates with WordPress for authenticated sessions to track user name and email on tickets.
Learn more about Conversations
Guides
A knowledge base widget that embeds inline to any page of your WordPress website.
It inherits your theme’s design and blends right in.
You can embed a collection, category, or a single article instead of an entire knowledge base.
Your users will save time by finding answers to common questions through self service.
Learn more about Guides
WordPress.org metadata
Plugin tags
Topics listed for this plugin in the WordPress.org directory.
customer service
customer support
help
userdeck
Compatibility & maintenance
Compatibility & maintenance
Tested up to WordPress 5.8
Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 5.8.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to5.8
Minimum requirementsWordPress 4.9 · PHP 5.6.20
Update activity17 Dec 20214y ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
No tracked version or compatibility changes have been recorded by WP PlugIndex yet.
Tracking & source
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.
