About this plugin
Vaakuos Connector for WooCommerce bridges your WooCommerce store with the Vaakuos WhatsApp engagement platform. It records the events that matter — abandoned carts, orders, and customer changes — and delivers them to your Vaakuos account asynchronously and reliably.
To use this plugin you need a Vaakuos account and an API key from your Vaakuos dashboard. com/docs/plugin/woocommerce for step-by-step setup.
Features
- Abandoned cart tracking — captures logged-in and guest carts, detects abandonment after a configurable timeout, and exposes a recovery link.
- Order & status notifications — fires events on order creation and on the order statuses you choose (processing, completed, cancelled, refunded, …).
- Customer / contact sync — syncs name, email, phone (normalized to E.164), and consent on registration, address save, and checkout.
- Admin dashboard & analytics — recovery rate, recovered revenue, value-at-risk, queued/failed deliveries, plus abandoned-cart and event-log browsers.
Built for reliability
- Uses Action Scheduler (bundled with WooCommerce) for the abandonment sweep and for queued event delivery with exponential-backoff retries.
- Never blocks a page load or checkout on the remote HTTP call.
- Compatible with HPOS (custom order tables) and the Cart/Checkout Blocks.
- Honors opt-in/consent before sending marketing events, and integrates with WordPress privacy export/erase.
External services
This plugin connects to the Vaakuos API to deliver store events so Vaakuos can send WhatsApp messages on your behalf. This connection is essential to the plugin’s purpose — without it, no events are delivered.
What is sent, and when:
- When a cart is abandoned or recovered, an order is created or changes status, or a customer registers/updates their details, the plugin sends a JSON event to https://api.vaakuos.com/events (or the base URL you configure).
- Each request includes your Vaakuos API key (as a Bearer token) and event data such as: customer name, email, phone number, cart/order contents, order totals, and your store URL and name.
- Requests are authenticated with the API key you enter in the plugin settings.
The Vaakuos service is provided by Vaakuos. By configuring an API key and enabling the plugin, you agree to Vaakuos’s terms and privacy policy:
- Terms of Service: https://vaakuos.com/terms-of-service
- Privacy Policy: https://vaakuos.com/privacy-policy
No data is sent until you enter an API key and enable the plugin in Vaakuos → Settings.
Developer filters
- vaakuos_wc_cart_optin — resolve a cart contact’s consent.
- vaakuos_wc_contact_optin — resolve a registered customer’s consent.
- vaakuos_wc_order_optin — resolve consent for order events (default true; transactional).
- vaakuos_wc_request_body — modify the outbound payload before delivery.
- vaakuos_wc_event_logged — act after an event is recorded.