Active installationsNewAdoption metric — not a quality score
WordPress.org ratingNo WordPress.org ratings yet
Official packageDirect from WordPress.org
Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →
WP PlugIndex currently records Webxpart Real-time Support Chat version 1.2.0 as active, updated 3mo ago and tested up to WordPress 7.0.
Overview
About this plugin
Webxpart Real-time Support Chat is a real-time chat plugin that enables seamless communication between website visitors and support teams. It provides a complete chat solution with admin dashboard, agent management, and customizable frontend widget.
Features
Real-time chat widget with popup interface
Multi-department support with agent assignment
Admin dashboard for managing conversations
File upload support for images and documents
Pre-chat form with customizable fields
Agent availability status control
Chat history and conversation management
Customizable colors, fonts, and messages
GDPR compliance options
Auto-popup configuration
Sound notifications for new messages
Unread message badges and browser tab notifications
User chat history portal
WooCommerce integration
Installation
Upload the plugin files to the /wp-content/plugins/webxpart-real-time-support-chat directory
Activate the plugin through the ‘Plugins’ menu in WordPress
Go to Webxpart Real-time Support Chat > Settings to configure the plugin
Create departments and assign agents
The chat widget will appear on your frontend
Frequently Asked Questions
Does this plugin work with logged-in users?
Yes, the plugin supports both logged-in users and guest visitors.
Can I customize the chat widget appearance?
Yes, you can customize colors, fonts, position, and messages in the settings page.
How do I manage agents?
Go to Webxpart Real-time Support Chat > Agents to add and manage chat agents. Assign them to departments as needed.
Can visitors upload files?
Yes, if file upload is enabled in settings, visitors can upload images and documents during chat.
Screenshots
Chat widget on frontend
Admin dashboard with conversations
Settings page
Agent management
Department management
WordPress.org metadata
Plugin tags
Topics listed for this plugin in the WordPress.org directory.
customer service
live chat
real time chat
real time
messaging
support
Compatibility & maintenance
Compatibility & maintenance
Tested up to WordPress 7.0
Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 7.0.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to7.0
Minimum requirementsWordPress 6.0 · PHP 7.4
Update activity9 Jul 20263mo ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
No tracked version or compatibility changes have been recorded by WP PlugIndex yet.
Tracking & source
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.
