Whinta Integration for WooCommerce

Whinta WhatsApp Integration for WooCommerce is a plugin that enables WooCommerce store owners to automatically send WhatsApp messages to customers for key order events, leveraging the Whinta API.

Key Features

• Automated WhatsApp Messages: Send messages when an order is placed and when the order status updates (e.g., processing, completed, cancelled).

• Customizable Message Templates: Personalize your WhatsApp messages with dynamic placeholders such as customer name, order ID, and total price.

• Supports Multiple Order Statuses: Create unique messages for different order states like pending, failed, processing, completed, and cancelled.

• Real-time Notifications: Instantly keep your customers informed, enhancing their shopping experience.

• Debug Mode: View detailed logs of messages sent to customers, including API responses, for easy troubleshooting.

This plugin is an ideal solution for WooCommerce store owners seeking to improve customer engagement and order communication with WhatsApp’s convenience and immediacy.

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Note: All templates must be in English (US), and it’s required to include all four variables ( customer_name, order_id, order_status, and total_price ) in the template for the plugin to function properly.

SUPPORT

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Documentation:-

Usage

After installing and activating the plugin:

• Configure API Settings: Go to the plugin settings page in WordPress, and enter your Whinta API key, available from your Whinta account.

• Set Up Message Templates: Customize the message templates using the dynamic placeholders provided ( $customer_name, $order_id, $order_status, $total_price ) to personalize your notifications.

• Test the Integration: Place a test order to verify the plugin’s functionality. Use the debug mode for troubleshooting if needed.

For more detailed information on configuration, refer to the FAQ section below.

External Services

This plugin integrates with Whinta’s API for sending WhatsApp notifications. This integration is required to provide order and status notifications via WhatsApp.

Details:

• Service Name: Whinta API

• Service Usage: Sends WhatsApp messages for order notifications.

• Data Sent:

• Order details (status, customer name, order ID, Customer Mobile No).

• Template data for notifications.

• When Data is Sent: When orders are created or updated in WooCommerce.

• Service Links:

• Terms of Service

• Privacy Policy