About this plugin
PayStand is a modern payment processing service for your website. Sign up for PayStand and you can use this plugin to process payments for your WooCommerce site. You can choose to accept multiple payment methods, including credit card, echeck, and bitcoin.
Troubleshooting
If you are having trouble with the checkout process or your orders are not marked as paid and updated from pending to processing, turn on logging.
To turn on logging, under WooCommerce > Settings > Checkout > PayStand, select the checkbox labeled “Enable logging” and save.
The location of the log file is displayed below the checkbox.
After checkout you should see something like the following in the log file:
…
07-21-2014 @ 21:20:55 – Generating payment form for order #94. wc-api=WC_Gateway_PayStand
07-21-2014 @ 21:21:37 – paystand_callback
07-21-2014 @ 21:21:37 – psn: Array
…
07-21-2014 @ 21:21:38 – Payment success: 1
…
If you see the “Generating” line but not the “paystand_callback” line then the PSN (PayStand Notification) webhook is not reaching the PayStand for WooCommerce plugin.
You should check that the webhook url is entered properly in your PayStand account dashboard under Settings > Checkout Features > Webhook Url.
Also, make sure the Enable PayStand checkbox is selected in your WordPress admin under WooCommerce > Settings > Checkout > PayStand.
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