About this plugin
Workshop Booking adds an online booking form to your WordPress site, powered by your Workshop Software account. Customers can:
- Browse available services (appointment types configured in Workshop Software)
- Check real-time availability by week
- Choose a preferred date
- Enter their details and vehicle registration
- Submit a booking request directly to your workshop
The widget is clean, mobile-responsive, and designed to blend into any theme.
How it works:
The plugin communicates securely with the Workshop Software public booking API. Your API credentials are stored server-side in WordPress and never exposed to visitors’ browsers — all API calls are proxied through your WordPress installation.
Features:
- Four-step booking flow: Services → Date → Details → Confirm
- Gutenberg block and [workbo_booking] shortcode
- Individual and business customer support
- Vehicle details capture (registration, make, model, year)
- Server-side API proxy — credentials never reach the browser
- Configurable accent colour to match your brand
- Adjustable booking window (1–52 weeks ahead)
- Fully responsive for mobile, tablet, and desktop
- WordPress nonce verification for CSRF protection
External services
This plugin connects to the Workshop Software public booking API to display available services and dates, and to submit customer booking requests on your behalf.
What the service is: Workshop Software is an automotive workshop management platform. The public booking API is provided by Workshop Software and hosted on Amazon Web Services (AWS). The API endpoint used depends on your selected region:
- Australia: https://avc8wsa04h.execute-api.ap-southeast-2.amazonaws.com/Production (AWS Asia Pacific, Sydney)
- United Kingdom: https://public-booking-api.workshopsoftwareuk.com (AWS Europe, London)
- United States: https://public-booking-api.workshopsoftware.com (AWS US East, N. Virginia)
What data is sent and when:
- When the booking widget loads, the plugin fetches the list of available appointment types for your workshop. No customer data is sent at this stage.
- When a customer browses availability, their selected date and service IDs are sent to retrieve schedule information. No personally identifiable information is transmitted.
- When a customer submits a booking request, the following data is sent to the Workshop Software API: first name, last name (or company name), email address, phone number, preferred contact method, vehicle registration/plate number, vehicle make, model, year, selected services, preferred date, and any optional notes entered by the customer.
All API communication is proxied server-side through your WordPress installation. Your API credentials (API Key and API Secret) are stored in the WordPress wp_options table and are never sent to the visitor’s browser.
Service provider links:
- Workshop Software Terms and Conditions
- Workshop Software Privacy Policy
Privacy
No customer data entered through the booking widget is stored in your WordPress database. All data is transmitted directly to your Workshop Software account via the API described above.