Yo Booking

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Yo Booking is a standalone WordPress appointment booking plugin for service businesses. It combines a customer booking flow with service and staff scheduling, appointment operations, notifications, offline payments, customer self-service, and developer integrations.

The core plugin does not require WooCommerce or an external booking service. It includes Pay locally and Bank transfer. Online payment gateways are handled by separately distributed add-ons.

Services, staff, and availability

• Manage service categories, services, staff assignments, and customer profiles.

• Configure business hours, individual staff schedules, split working periods, and date exceptions.

• Set lead time, booking window, slot interval, cancellation deadline, and rescheduling deadline.

• Prevent overlapping appointments through server-side availability and conflict checks.

• Follow the timezone, date format, and time format configured in WordPress.

Booking and customer self-service

• Add the responsive booking flow with the Yo Booking block or [yo-booking] shortcode.

• Support guest booking and signed-in customer detail prefilling.

• Let customers select a service, preferred or first-available staff member, date, time, and payment method.

• Customize colors, layout density, buttons, progress display, prices, and service descriptions.

• Add [yo-booking-portal] for signed-in customers to review upcoming and past appointments.

• Provide secure token-based cancellation and rescheduling links with configurable deadlines.

Appointment operations and notifications

• Manage appointments in list, month, week, day, and agenda views.

• Drag, drop, or resize calendar events with conflict validation and rollback.

• Track pending, confirmed, cancelled, completed, no-show, and rescheduled appointments.

• Update schedules, status, payment details, notes, and customer records from WordPress admin.

• Send customizable creation, confirmation, cancellation, rescheduling, completion, reminder, and payment emails.

• Attach ICS calendar files, preview templates, send tests, retry failures, and review delivery logs.

• Export authorized appointment, customer, and report data to CSV.

Payments, administration, and recovery

• Offer Pay locally and Bank transfer with no-payment, deposit, or full-payment modes.

• Track unpaid, partially paid, paid, and refunded balances.

• Record manual payments and refunds with references while preserving booking totals.

• Use Booking Manager and Booking Staff roles with scoped capabilities and staff ownership restrictions.

• Review audit records for important booking, payment, customer, service, staff, and settings changes.

• Use WordPress personal data export and erasure tools and configurable retention cleanup.

• Create password-encrypted same-site backups and restore managed booking data.

• Check database tables and scheduled tasks through WordPress Site Health.

Developer integrations

• Create hashed API keys with separate appointment and customer scopes.

• Use authorized REST endpoints for server-to-server workflows.

• Send signed outbound webhooks through a retry queue with delivery logs.

• Register separately distributed payment gateways through the documented provider contract.

md for the payment provider contract.

Privacy

Yo Booking stores the booking, customer, staff, service, notification, payment, audit, and integration-delivery data needed by enabled features in the WordPress database.

It does not send booking data to an external booking service by default. Data is sent externally only when an administrator configures a webhook or third-party add-on. Site owners are responsible for documenting those destinations and reviewing their privacy terms.