A simple support ticket system allowing users to submit tickets from the front end and admins to respond from the backend.
Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →
WP PlugIndex currently records Simple Support Tickets version 1.2 as active, updated 5mo ago and tested up to WordPress 6.8.
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Support Tickets
Users can submit support tickets from the front end. Admins manage and reply from the backend.
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Email notifications
Automatic email notifications are sent when tickets are created or replied to.
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Restricted access
Users see only their own tickets. Admins see all tickets.
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Multiple categories
Tickets can be categorised as Disputed, Support, or Other.
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Live Chat
Admins can use the Live Chat panel for real-time replies on a ticket.
Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 6.8.
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
No tracked version or compatibility changes have been recorded by WP PlugIndex yet.
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.
