Active installationsNewAdoption metric — not a quality score
WordPress.org ratingNo WordPress.org ratings yet
Official packageDirect from WordPress.org
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WP PlugIndex currently records Appinio Chat version 1.5.0 as active, updated 3mo ago and tested up to WordPress 7.0.
Overview
About this plugin
Appinio Chat adds a customizable AI assistant widget ( <app-in-chat> web component) to every page of your WordPress site. The widget answers visitor questions, recommends products, and can be fully themed to match your brand.
The plugin is a thin integration layer: all AI, indexing, and chat logic runs on the Appinio cloud service. You need an Appinio account and a Web Channel ID to use it.
Features
Floating chat widget — round button or a wider bar with your own wording, bottom-left or bottom-right, light or dark theme.
Full visual customization — title, subtitle, logo, accent color, and 8 CSS color variables + body/heading fonts.
“Talk to an agent” button shows an icon, an icon with wording, or wording alone (where live-agent handoff is enabled).
Multilingual — auto-detects language via Polylang, WPML, or the WordPress locale.
Translatable strings (title, subtitle, price prefix, launcher and “talk to an agent” wording) via Polylang String Translation or WPML.
Loads as a deferred ES module from the Appinio CDN — zero performance impact on your site.
Requirements
WordPress 6.3+
PHP 8.1+
An active Appinio account — sign up at app-in.io.
External services
This plugin relies on the Appinio cloud service to provide the AI chat functionality. It is not self-hosted.
What is sent and when:
On every front-end page load, the plugin outputs a <script> tag that loads the Appinio chat widget JavaScript from https://cdn.app-in.io/v1/chat.js. The visitor’s browser fetches this file directly from Appinio’s CDN. Appinio receives standard HTTP request metadata (IP address, user agent, referrer).
When a visitor opens the chat and sends a message, the widget sends the message text, the configured Web Channel ID (Site ID), and the session identifier to Appinio’s API ( https://api.app-in.io ). Appinio processes the message with an LLM and returns a response.
No data is sent to Appinio from the WordPress admin — configuration is stored locally in the site’s options table.
Terms and privacy:
Terms of Service: https://app-in.io/terms
Privacy Policy: https://app-in.io/privacy
Using this plugin means the chat widget script runs in visitors’ browsers and end-user chat messages are transmitted to Appinio. Please update your own site’s privacy notice accordingly.
Support
Bug reports and feature requests: github.com/app-in-io/appin-chat/issues
WordPress.org metadata
Plugin tags
Topics listed for this plugin in the WordPress.org directory.
ai
assistant
chat
chatbot
multilingual
Compatibility & maintenance
Compatibility & maintenance
Tested up to WordPress 7.0
Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 7.0.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to7.0
Minimum requirementsWordPress 6.3 · PHP 8.1
Update activity3 Aug 20263mo ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
No tracked version or compatibility changes have been recorded by WP PlugIndex yet.
Tracking & source
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.
