Active installationsNewAdoption metric — not a quality score
WordPress.org rating5.0 / 5 from 1 ratings
Official packageDirect from WordPress.org
Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →
WP PlugIndex currently records Askova – Smart FAQ Chat version 2.15.0 as active, updated 1mo ago and tested up to WordPress 7.1.
Overview
About this plugin
Askova is a smart FAQ and AI chatbot that helps your visitors find answers quickly through an elegant floating chat widget. It answers from your own FAQ, your WooCommerce products, your uploaded knowledge files, and your site’s own pages — and hands warm leads straight to you. Fully bilingual (Arabic/English) with RTL support.
AI Assistant:
AI chat configured to use your site content (FAQ, pages/posts, knowledge files); review answer accuracy before launch
WooCommerce-aware: understands product and category questions, with live prices, stock and links
Arabic-aware keyword search with optional semantic retrieval to improve access to relevant content
Uploadable knowledge files the AI reads to answer
Answer rating (thumbs up/down) feeding your satisfaction stats
Visitor sign-up gate with optional consent checkbox and honeypot spam protection
Conversations remembered per visitor for a configurable window
Lead capture & booking:
Automatic lead sync to Google Sheets (one tidy row per visitor, whole conversation included)
Calendly meeting booking from inside the chat, with bookings saved and emailed to you
Email notification on new leads
Insights:
Analytics tab: AI questions, form submissions, satisfaction rate, most-viewed questions, content gaps
AI question log presented visitor-first (like the WordPress Users screen)
“Products & Sections” browser to see the questions and visitors tied to each item
FAQ widget:
Floating chat widget with customizable position
FAQ sections with unlimited sub-sections and quick in-widget search
Rich text answers, typing animation, random welcome greetings
Form builder with 8 field types and CSV export
[askova] shortcode for inline FAQ pages
Bilingual admin (Arabic/English), color customization, Google Fonts, drag & drop
Anti-spam (honeypot + rate limiting), page-specific loading, mobile responsive
WordPress.org metadata
Plugin tags
Topics listed for this plugin in the WordPress.org directory.
customer support
floating widget
live chat
chatbot
faq
Compatibility & maintenance
Compatibility & maintenance
Tested with WP 7.1
Marked as tested with the current WordPress 7.1 release.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to7.1
Minimum requirementsWordPress 5.6 · PHP 7.4
Update activity14 Sept 20261mo ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
Version2.14.0→2.15.0
WordPress compatibility7.0.4→7.1
Tracking & source
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.
