About this plugin
Chatzio adds a modern, customizable AI chat widget to your WordPress site. It connects to the AI model of your choice through your own OpenRouter account, so you stay in full control of your data and costs.
Use it as an AI customer support assistant, a pre-sales live chat, or a 24/7 helper that answers common questions and recommends WooCommerce products — all in a beautiful, customizable widget.
Key features
- Beautiful, fully customizable chat widget (colors, position, fonts, logo, welcome message)
- Tabbed widget mode with Home, Chat, FAQ, Products, History and News tabs
- Conversation history and an admin conversation viewer
- Unlimited AI messages — no monthly message cap (you use your own API key)
- Lead capture form with a leads dashboard
- Basic analytics (conversations, messages, top topics)
- WooCommerce friendly: product info search, product cards and “add to cart”
- Quick replies, conversation starters and a proactive message
- Abuse protection with built-in rate limiting
- Privacy tools: integrates with WordPress data export and erasure
- Shortcode: [chatzio] to embed the widget anywhere
You bring your own AI key
Chatzio does not include or resell AI usage. You create a free or paid account at OpenRouter, generate an API key, and paste it into the plugin settings. All AI requests are billed to your OpenRouter account.
Messaging is unlimited on the free plugin.
Chatzio Pro (optional add-on)
The free plugin is fully functional on its own. pro) adds premium tooling and integrations:
- Live WooCommerce order tracking inside chat
- Back-in-stock (“Notify me”) restock notifications
- Automatic content sync, AI embeddings and semantic knowledge search
- Resource Library (PDF / Word upload)
- Advanced analytics (heatmap, intent, funnel)
External services
ai) to generate chat replies. OpenRouter is a third-party AI gateway.
- What is sent and when: When a visitor sends a message in the chat widget, the plugin sends that message and recent conversation history from the same chat session to OpenRouter so the AI can generate a reply. Each request also includes your site URL and site title in the request headers (used by OpenRouter for attribution).
- Authentication: Requests are authenticated with the OpenRouter API key that you enter in the plugin settings. No requests are made until a key is configured.
- Nothing is sent until used: No data is sent to OpenRouter on install or activation, only when the chat is actually used.
Your use of OpenRouter is subject to their terms and privacy policy:
- Terms of Service: https://openrouter.ai/terms
- Privacy Policy: https://openrouter.ai/privacy