About this plugin
Running a WooCommerce store means drowning in support tickets, endless admin clicks, and questions you’ve answered a thousand times. Assistify gives you an AI assistant that speaks WooCommerce natively.
The problem is simple: You spend hours looking up orders, explaining shipping policies, and handling the same customer questions over and over. Meanwhile, tools like Shopify have Sidekick, and you’re stuck with nothing.
Here’s what Assistify does: It lets you manage your store through conversation. ” and get real numbers. Tell it to “create a 20% off coupon for Black Friday” and it’s done.
Your customers can check their orders, pause subscriptions, or reschedule bookings, without waiting for you.
What Store Owners Actually Get?
Forget fluffy promises. Here’s what you can do:
Ask questions in plain English:
- Show me orders from last week that are still processing.
- Which products are running low on stock?
- What’s my revenue this month compared to last month?
- Find all customers who ordered more than $500.
Take action through chat:
- Create coupons with specific rules and expiry dates.
- Process refunds without clicking through five screens.
- Update product prices and stock levels.
- Add notes to orders.
Generate content when you’re stuck:
- Product titles that don’t sound like “Product #4523”.
- Descriptions that actually describe the product.
- Review responses that don’t take 20 minutes to write.
- Email templates for common situations.
Monitor your store’s health:
- Get alerts when something breaks (not three days later).
- See error logs without SSH access.
- Track failed payments before customers complain.
- Know when plugins need updating.
What Your Customers Get?
A chat widget that actually helps instead of saying “please contact support”:
- Order tracking: “Where’s my order?” gets a real answer, not a tracking link.
- Subscription management: Pause, skip, or cancel without hunting through account pages.
- Booking changes: Reschedule appointments through a quick chat.
- Product questions: Get specifications, availability, shipping info instantly.
”
Works With Your Extensions
Assistify isn’t limited to core WooCommerce. It understands:
WooCommerce Subscriptions:
- Customers can pause, resume, or cancel their subscriptions.
- You get MRR, churn rate, and retention analytics.
- See at-risk subscriptions before they cancel.
- Track failed renewals and retry payments.
WooCommerce Bookings:
- View today’s schedule, upcoming appointments, available slots.
- Customers can check availability and cancel bookings.
- Booking revenue and cancellation rate tracking.
- Resource utilization reporting.
WooCommerce Memberships:
- Manage member access and plan assignments.
- Track expiring memberships for retention outreach.
- Customers can view their benefits and membership status.
- Member analytics by plan.
Hotel Booking for WooCommerce:
- Search available rooms by dates, guests, and capacity.
- Check room availability and get instant pricing.
- View today’s check-ins and check-outs at a glance.
- Hotel analytics: occupancy rates, revenue, popular rooms.
- Customers can browse rooms, check availability, and view their reservations.
- AI-powered alternative suggestions when dates are unavailable.
Pick Your AI Provider
You’re not locked into one service. Bring your own API key from:
- OpenAI: GPT-4o, GPT-4o-mini, GPT-4.1, o1, o3-mini.
- Anthropic: Claude Sonnet 4, Claude Opus 4, Claude 3.5 Sonnet/Haiku.
- Google: Gemini 2.5 Pro, Gemini 2.5/2.0 Flash.
- xAI: Grok 3, Grok 3 Mini, Grok 2.
- DeepSeek: DeepSeek-V3, DeepSeek-R1 (budget-friendly option).
Switch providers anytime. Your data stays in WordPress, only the conversation goes to the AI.
Image Generation
Need product images? Generate them from text descriptions using:
- OpenAI gpt-image-1
- Google Imagen 4.0
- xAI Grok 2 Image
bg integration.
Safety First
For store actions:
- Destructive actions (refunds, cancellations) require confirmation.
- High-risk actions need you to type a confirmation code.
- Everything gets logged, see exactly what the AI did and when.
For privacy:
- Credit card numbers are automatically filtered (never sent to AI).
- Customer data stays in WordPress.
- GDPR consent built in.
- Export and delete conversation data on request.
Technical Details
- HPOS compatible: Works with WooCommerce’s High-Performance Order Storage.
- WCAG 2.1 AA: Accessible interface with keyboard navigation.
- Translation ready: Full i18n support with POT file included.
- Clean code: PHPStan Level 2 compliant, WordPress coding standards.
External Services
This plugin connects to external AI services to provide its functionality. All connections require user-provided API keys and only occur when you actively use AI features. No data is sent without your explicit action.
OpenAI
When configured with OpenAI as your AI provider, this plugin sends requests to:
com/v1
What data is sent:
- Your chat messages and prompts.
- Product/order context needed for AI responses (titles, descriptions, prices).
- Image generation prompts.
When data is sent:
- When you send a message in admin or customer chat.
- When you generate product content (titles, descriptions).
- When you generate images.
Service links:
- OpenAI Terms of Use.
- OpenAI Privacy Policy.
Anthropic (Claude)
When configured with Anthropic as your AI provider, this plugin sends requests to:
com/v1
What data is sent:
- Your chat messages and prompts.
- Product/order context needed for AI responses.
When data is sent:
- When you send a message in admin or customer chat.
- When you generate product content.
Service links:
- Anthropic Terms of Service.
- Anthropic Privacy Policy.
Google (Gemini)
When configured with Google as your AI provider, this plugin sends requests to:
com/v1beta
What data is sent:
- Your chat messages and prompts.
- Product/order context needed for AI responses.
- Image generation prompts (when using Imagen models).
When data is sent:
- When you send a message in admin or customer chat.
- When you generate product content.
- When you generate images (Imagen models).
Service links:
- Google Cloud Terms of Service.
- Google Privacy Policy.
xAI (Grok)
When configured with xAI as your AI provider, this plugin sends requests to:
ai/v1
What data is sent:
- Your chat messages and prompts.
- Product/order context needed for AI responses.
- Image generation prompts (when using Grok image models).
When data is sent:
- When you send a message in admin or customer chat.
- When you generate product content.
- When you generate images.
Service links:
- xAI Terms of Service.
- xAI Privacy Policy.
DeepSeek
When configured with DeepSeek as your AI provider, this plugin sends requests to:
com/v1
What data is sent:
- Your chat messages and prompts.
- Product/order context needed for AI responses.
When data is sent:
- When you send a message in admin or customer chat.
- When you generate product content.
Service links:
- DeepSeek Terms of Service.
- DeepSeek Privacy Policy.
Remove.bg (Background Removal)
When you use the background removal feature, this plugin sends requests to:
0
What data is sent:
- Image data (the image you want to remove the background from).
When data is sent:
- Only when you explicitly click “Remove Background” on an image.
Service links:
- Remove.bg Terms of Service.
- Remove.bg Privacy Policy.
Data Privacy Notes
- Sensitive data filtering: Credit card numbers, passwords, and other sensitive information are automatically filtered before sending to AI providers.
- Your API keys: All API keys are stored locally in your WordPress database and are never shared with third parties.
- No automatic transmission: Data is only sent when you actively use AI features (chat, content generation, image generation).
- GDPR compliance: Customer consent is required before using the customer chat widget.