About this plugin
Cartnio collects genuine product reviews from your customers and helps you turn them into repeat orders.
Reviews
- Automatic review requests: when an order is completed, Cartnio emails the customer a one-time link for each product (up to five), with one reminder. Refunded or cancelled orders cancel unsent requests.
- Reviews from these links get a Verified buyer badge. Customers can add photos and videos.
- Every review goes through your moderation inbox in Cartnio before it’s published.
- Adds Reviews and Questions tabs to product pages, a star rating under the product title, and shortcodes for reviews, Q&A, a review carousel and a rating badge.
- Adds your Cartnio rating to WooCommerce’s Product structured data, so product pages can be eligible for review stars in Google.
- Import your existing reviews from Yotpo, Judge.me, REVIEWS.io and others with a CSV file.
Loyalty (optional)
- A rewards launcher on your store: points for orders, reviews, sign-up and birthdays, VIP tiers and refer-a-friend codes.
- Rewards are redeemed as single-use WooCommerce coupons locked to the customer’s email address.
Works with
- WooCommerce High-Performance Order Storage (HPOS) and Action Scheduler.
- Any theme. Widgets resize to their content and work on mobile.
- Elementor: five native widgets (Reviews, Q&A, Review Carousel, Rating Badge, Star Rating), including in Elementor Pro product templates.
Cartnio has a free plan. Paid plans raise the daily sending limit and remove Cartnio branding.
External services
com), a hosted reviews and loyalty service, which is needed for it to work. You need a Cartnio account and an API key.
- Order sync. When an order’s status changes, and when you click Import last 90 days, the plugin sends that order to Cartnio: order number, status, dates, total and currency, the customer’s name and email address, the products bought (name, SKU, GTIN, quantity, price, product URL and image), coupon codes used and any Cartnio referral code. Cartnio uses this to send review requests, mark reviews as verified and award loyalty points.
- Connection test. When you save your API key, the plugin checks it with Cartnio. Only the key is sent.
- Widgets. Review, Q&A, carousel and badge widgets are loaded from cartnio.com in an iframe on your product pages. The visitor’s browser requests them from Cartnio; the product name is included so only that product’s reviews are shown.
- Ratings for structured data. The plugin asks Cartnio for a product’s average rating and review count (by product name) to add them to WooCommerce’s Product schema.
- Loyalty launcher (only if you turn it on). The launcher script is loaded from cartnio.com. For signed-in customers, the plugin passes their email address and name with a signature so Cartnio can show their points balance; redeemed rewards are created as coupons in your store.
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