About this plugin
ChatNova AI Chatbot is the easiest way to add a smart, branded AI assistant to your WordPress website. Paste one key, hit Save, and your chatbot is live.
Unlike generic live chat plugins, ChatNova lets you train the AI on your own content — product docs, support articles, web pages, PDFs — so it answers questions specific to your business, 24/7.
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Why businesses choose ChatNova
- ⚡ 60-second setup — install plugin, paste key, done
- 🧠 Trained on your content — upload docs, add URLs, paste text; the AI learns your knowledge base
- 💬 Natural conversations — powered by the latest LLMs for human-like responses
- 📥 Built-in lead capture — collect name, email, and phone before a conversation starts
- 📊 Full analytics dashboard — see top questions, satisfaction scores, and conversation volume
- 🎨 Brand-customizable — match your colors, set a custom name and greeting
- 📱 Fully responsive — looks great on desktop, tablet, and mobile
- 🌍 Multilingual — responds in the visitor’s language automatically
- 🔒 Privacy-first — GDPR compliant; data stored on secure ChatNova servers
- 🚀 Always up-to-date — the widget loads from our CDN so you always get the latest version
Perfect for
Business type
Use case
E-commerce
Product questions, order tracking, return policy
SaaS
Onboarding, feature explanations, troubleshooting
Healthcare
Appointment FAQs, clinic info, service info
Real estate
Property listings, viewing requests, mortgage FAQs
Education
Course info, admissions, enrollment guidance
Restaurants
Menu, reservations, hours, allergen info
Law firms
Service overview, appointment booking
Any business
24/7 customer support, lead generation
How it works
- Create a chatbot in your ChatNova dashboard
- Train it — upload PDFs, add website URLs, paste text or FAQs
- Copy the Chatbot Key (starts with cn_live_... )
- Paste the key in the plugin settings and save
- Your chatbot is live on every page of your WordPress site
Service information
app) to load the chat widget and process AI conversations. The following external requests are made:
- https://chatnova.app/chatbot/widget.js — loads the chat UI (only when a chatbot key is configured)
- https://chatnova.app/api/v1/chat/* — processes messages when a visitor sends one
No data is sent to external servers unless a visitor opens and interacts with the chatbot widget. By using this plugin you agree to the ChatNova Terms of Service and Privacy Policy.
Requirements
- Free ChatNova account — sign up here
- WordPress 5.5+
- PHP 7.4+
- A chatbot key from your dashboard