About this plugin
Chattrn is an AI-powered customer support omnichannel platform designed to deliver seamless customer support experience for WooCommerce and WordPress websites.
Whether you’re running a busy e-commerce store, SaaS company, healthcare provider, or agency with multiple customers, AI Chatbot, Live Chat, Omnichannel Inbox, and Customer Support Agent for WP environment.
Install the plugin in WordPress, log in to your account, and start handling customer inquiries with no coding required.
Why Live Chat?
Deliver exceptional support experience and build customer relationships with live support features:
- Omnichannel support (Connect your knowledge base)
- Live Chat with real-time visitor list & conversations
- Real-time typing status of who’s typing
- Unlimited messages & conversations
- Smart contact messaging
- Pre-made chat button
- AI Agent
- Smart Chat routing
- AI Knowledge base
- Customer Environment
- Visitor Information with conversation history
- Responded in minutes
- Rich ecosystem chat widget
- Serverless mobile cloud platform
Why Chattrn?
Deliver exceptional customer experiences with AI Agent. AI-powered live support platform:
- AI Chatbot: powered by your knowledge base
- Live Chat: real-time visitor conversations
- Human agent & AI agent hybrid support
- Unified inbox for all communications
- Omnichannel messaging
- No-code platform builder
- AI Agent
- Smart Chat routing
- AI Knowledge base
- Visitor Information with conversation history
- Responsive chat widget
- Rich ecosystem chat widget
- Serverless mobile cloud platform
AI Knowledge Base
Educate AI chatbot with customer data:
Train AI on custom documentation:
- Website content
- Documents & files
- Documentation
- FAQs
- Upload files & intelligence AI
Live Chat
Provide real-time support to customers across your WordPress site:
- Real-time chat
- Typing indicators
- Live tracking
- Conversation history
- Multiple agents
- Real-time notification
Unified Inbox
Manage customer messages from multiple platforms in one place:
Support multiple channels:
- Website Live Chat
- Facebook Messenger
No more switching between multiple apps.
No-Code Agent Builder
Create customized conversational AI flows with drag-and-drop builder:
- Drag-and-drop
- FAQs
- Escalation support
- Qualification forms
- Support form & more
Widget Customization
Match your brand identity:
- Brand logo
- Colors
- Greeting message
- Welcome message
- Position
- Language
- Launcher Icon
Chat Routing
Automatically assign chats to available agents based on:
- Department routing
- Skill-based routing
- Priority assignment
- Round-robin routing
- Intelligent auto-assignment
Customer Information
Learn more about customer experience:
- Visitor Details
- Previous conversations
- Customer location
- Custom metadata