WordPress plugin intelligence profile

CodeBard Help Desk

Multi Language Professional Support Ticket System with Unlimited Users, Unlimited Tickets, Unlimited Departments, Agents and many features

WP PlugIndex snapshot

Current directory snapshot

Tested up to WordPress 6.7
Current version1.1.2
WordPress coverageTested up to WordPress 6.7
Minimum stackWP 4.0 · PHP —
Directory statusactive
Last directory update29 Nov 20241y ago
Active installations10Adoption metric — not a quality score
WordPress.org rating3.0 / 5 from 2 ratings
Official packageDirect from WordPress.org

Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →

WP PlugIndex currently records CodeBard Help Desk version 1.1.2 as active, updated 1y ago and tested up to WordPress 6.7.

Overview

About this plugin

Provide professional support to users in your own language with CodeBard Help Desk.

Check out the Live Demo here

Its professional features include:

  • Unlimited Users
  • Unlimited Agents
  • Unlimited Tickets
  • Unlimited Departments
  • Multi Language
  • Easy Language translation from WP admin
  • English, Spanish (Intl.), Indian (Hindu) languages included
  • Front End Tickets
  • Front End Interface for Users
  • Front End Interface for Support Admins and Agents
  • Easy to Use
  • Private Tickets
  • Email Notifications
  • Ticket and Reply Attachments
  • Support Admins, Support Agents with separate permissions
  • Easy ticket management
  • Responsive
  • Extensible
  • Compatible with all Themes and Plugins
  • Adapts to visuals of any Theme
  • Hooks and Filters

In the Live Demo, try changing the theme from Theme Switcher widget on the right column to see how CodeBard Help Desk adapts to different themes!

Use Language admin to easily translate your plugin into your own language or change your own language’s translation. New language packs will be upcoming! If you would like to contribute a translation for your own language, download this sample language file to translate and then contact us from our contact page to get credited.

Quickstart Guide is here and detailed manual is here. All settings in your Plugin admin has detailed and easy to understand descriptions.

Free support is available through Plugin forum, and Premium support is available through CodeBard site.

If you have a WooCommerce store, get the WooCommerce Integration Addon to power up your Help Desk and provide professional support to your store’s customers easily:

Remember to follow us on Twitter (@codebardcom) or join our Newsletter by your Quickstart Wizard to hear about new features, announcements and goodies!

WordPress.org metadata

Plugin tags

Topics listed for this plugin in the WordPress.org directory.

  • help desk
  • support system
  • support ticket system
  • support tickets
  • ticket system
Compatibility & maintenance

Compatibility & maintenance

Tested up to WordPress 6.7

Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 6.7.

Current WordPress releaseWordPress 7.1
WordPress.org Tested up to6.7
Minimum requirementsWordPress 4.0 · PHP not listed
Update activity29 Nov 20241y ago

“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.

Changes recorded by WP PlugIndex

Recent tracked changes

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Tracking & source

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