DBest ChatBot

DBest ChatBot is the WordPress companion plugin for the DBestChatBot SaaS — an AI-powered chatbot platform that helps small and mid-size businesses convert more website visitors into leads and customers.

This plugin is intentionally lightweight. It does three things, well:

• Connect your WordPress site to a DBestChatBot workspace via a single-click OAuth-style flow

• Choose which chatbot to display on which pages of your site via simple display rules (homepage, blog posts, product pages, URL patterns)

• Embed the chatbot widget by emitting a single optimized script tag in the page footer — no theme edits, no shortcodes needed

com. Updates to the chatbot’s behavior happen on the dashboard and apply instantly across every WordPress site connected to your workspace.

Why this lightweight design?

The plugin itself is a small (~30 KB) shim: it stores your workspace credentials and emits one script tag. All the heavy lifting — AI providers, conversation history, forms, emails — runs on the DBestChatBot SaaS and is updated continuously on our side, so the plugin stays tiny and rarely needs updating.

Features available via the DBestChatBot SaaS

• AI chatbots powered by GPT, Claude, Gemini, or DeepSeek (your choice per chatbot)

• Train chatbots on your website content automatically — no manual knowledge-base management

• Lead capture with custom pre-chat fields

• Forward conversations to email, WhatsApp, Telegram, or webhooks

• Human takeover — a real team member can jump into a conversation when needed

• Per-page display rules (different chatbot on /pricing vs. /support)

• Conversation transcripts, analytics, lead inbox

• Multi-language support

• Built-in GDPR compliance helpers

Built-in safeguards

• Health Check panel runs five diagnostics every time you load the plugin settings: connection status, default chatbot validity, frontend visibility (does the widget actually appear for anonymous visitors?), detected cache plugins, detected cookie consent plugins. Each diagnostic shows a plain-English fix when something’s wrong.

• One-click “Purge all caches” button — automatically detects and clears SiteGround Optimizer, WP Rocket, LiteSpeed Cache, W3 Total Cache, WP Super Cache, Hummingbird, Autoptimize, and Cloudflare.

• JS-bundler exclusion attributes — our script tag carries data-no-optimize, data-noptimize, and data-cfasync="false" so cache and optimization plugins leave it alone, preventing the widget from disappearing for anonymous visitors.

• WordPress-native auto-updates — when we ship a new plugin version, you see the standard yellow “Update available” notice in wp-admin, exactly like a plugin from the WordPress.org directory.

External services

com to provide its core functionality. By installing the plugin and clicking “Connect to DBestChatBot” you authorize the following external requests. You can disconnect at any time from the plugin settings page, which immediately stops all of these requests.

dbestchatbot.com — chatbot widget (the visitor-facing chat)

• When: every page-view on your site after you connect the plugin

• What: the visitor’s browser loads https://dbestchatbot.com/widget.js and any chat messages the visitor sends go to https://dbestchatbot.com/api/v1/chats/submit

• Why: this is how the AI chatbot actually works — the chat happens in the visitor’s browser, talking directly to our API

• Data: chatbot configuration (no personal data), then any chat message text + pre-chat-form fields the visitor enters (typically name, email, phone)

• Terms of Service: https://dbestchatbot.com/legal/terms

• Privacy Policy: https://dbestchatbot.com/legal/privacy

dbestchatbot.com — workspace + chatbot configuration

• When: when you load the plugin’s admin settings page, plus a cached refresh every 6 hours

• What: GET requests to /api/v1/wp/account and /api/v1/wp/chatbots

• Why: to verify your connection is still valid and to list the chatbots in your workspace for the Display Rules dropdown

• Data sent: your workspace API key (no site visitor data)

• Privacy Policy: https://dbestchatbot.com/legal/privacy

dbestchatbot.com — daily health-check report (opt-in, OFF by default)

• Opt-in: This is DISABLED by default. No health report is ever sent unless you explicitly enable it at DBest ChatBot → Settings → tick “Send daily health reports to DBestChatBot support”. Untick at any time to stop.

• When: once per day via WordPress’s standard cron, only while enabled

• What: POST to /api/v1/wp/health-report with the result of the plugin’s 5 internal diagnostic checks

• Why: lets our support team see broken installs before customers complain — reduces support resolution time

• Data sent: your workspace API key, your site URL, plugin version, WordPress version, results of the 5 checks (connected: yes/no, chatbot paired: yes/no, widget reaches visitors: yes/no, cache plugins detected: list of names, cookie-consent plugins detected: list of names). No visitor data, no message contents.

• Privacy Policy: https://dbestchatbot.com/legal/privacy