About this plugin
HelpSpot helpdesk software includes a built-in Live Lookup feature that can pull customer details from an external system directly into a ticket. This plugin connects that feature to any WordPress site: agents get instant access to a customer’s name, email, and phone number without ever leaving HelpSpot.
Why use this plugin?
- Save agent time — no more switching tabs or manually searching WordPress to find a customer’s details.
- Secure by design — the lookup endpoint only responds when a matching auth key is supplied; without it, visitors just see your normal homepage.
- Zero configuration on the WordPress side beyond setting an auth key — Live Lookup does the rest from HelpSpot.
- Works with any WordPress theme and any WooCommerce store.
About Dreamfox Media
This plugin is created and maintained by Dreamfox Media. Dreamfox Media is a
WordPress and WooCommerce plugin developer that builds free and premium plugins to extend WordPress shops and
sites — from payment and shipping/delivery options to help-desk and third-party integrations such as this
HelpSpot Live Lookup plugin.
A few of our plugins:
- Dreamfoxmedia Helpspot Live Lookup — this plugin.
- Dreamfox Payment Gateway per Product for WooCommerce — enable or disable payment gateways per product, category, or tag.
- Dreamfox Shipping Methods per Product for WooCommerce — control which shipping methods are available per product.
- Delivery Date & Timeslot for WooCommerce — let customers choose a delivery date and timeslot at checkout.
- Dreamfox Checkout for Freemius — sell WordPress plugins and themes anywhere with a Freemius Checkout buy button.
See all of our plugins on the Dreamfox Media plugins page.
Questions or need help?
- Website: https://dreamfoxmedia.com
- Product page: https://dreamfoxmedia.com/plugins/dreamfox-helpspot-live-lookup
- Guide: https://dreamfoxmedia.com/blog/show-wordpress-customer-details-in-helpspot
- Knowledge base: https://help.dreamfoxmedia.com/dreamfox-helpspot-live-lookup
- All plugins: https://dreamfoxmedia.com/plugins
- Contact form: https://dreamfoxmedia.com/contact
- Support requests: https://support.dreamfoxmedia.com/index.php?pg=request
- Or use the Support tab on the plugin’s settings page (Settings -> helpspot live lookup -> Support) to send a ticket directly from WordPress.
Feedback
Feedback is welcome!
If you need help, have problems, want to leave feedback or want to provide constructive criticism, please
Found a bug? Please open an issue use our contactform
at Dreamfox Media.
Follow @dreamfoxmedia on Twitter for updates on this and other plugins.
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