WordPress plugin intelligence profile

Easy Digital Downloads – Omnidesk Support

Bring the helpdesk into your blog

WP PlugIndex snapshot

Current directory snapshot

Tested up to WordPress 5.4
Current version1.3.0
WordPress coverageTested up to WordPress 5.4
Minimum stackWP 4.2 · PHP 5.6
Directory statusactive
Last directory update3 Jun 20206y ago
Active installationsNewAdoption metric — not a quality score
WordPress.org ratingNo WordPress.org ratings yet
Official packageDirect from WordPress.org

Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →

WP PlugIndex currently records Easy Digital Downloads – Omnidesk Support version 1.3.0 as active, updated 6y ago and tested up to WordPress 5.4.

Overview

About this plugin

Easy to configure

Single Sign On with Omnidesk’s Remote Authentication lets your users submit tickets, check their progress and add their thoughts to the community forum without ever having to login to Omnidesk.

Just add the [edd_omnidesk] shortcode to your support page, enter your API login credentials in the Easy Digital Downloads Settings -> Extensions tab under “Omnidesk” and you are ready to go! If a user is logged in, when they access your support page, they will be automatically redirected to your Omnidesk landing page. If they are not logged in, it will load the support page, where you can include information about needing to be logged in.

WordPress.org metadata

Plugin tags

Topics listed for this plugin in the WordPress.org directory.

  • customer support
  • help desk
  • helpdesk
  • omnidesk
Compatibility & maintenance

Compatibility & maintenance

Tested up to WordPress 5.4

Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 5.4.

Current WordPress releaseWordPress 7.1
WordPress.org Tested up to5.4
Minimum requirementsWordPress 4.2 · PHP 5.6
Update activity3 Jun 20206y ago

“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.

Changes recorded by WP PlugIndex

Recent tracked changes

No tracked version or compatibility changes have been recorded by WP PlugIndex yet.

Tracking & source

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