Active installations100Adoption metric — not a quality score
WordPress.org rating5.0 / 5 from 3 ratings
Official packageDirect from WordPress.org
Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →
WP PlugIndex currently records EngageBay Live Chat Support version 1.1.5 as active, updated 1y ago and tested up to WordPress 6.8.
Overview
About this plugin
EngageBay Live Chat Support helps you connect with your website visitors instantly.
Add a powerful live chat widget to your WordPress site and provide real-time customer support to boost engagement and capture more leads.
🌟 Why Businesses Use EngageBay Live Chat
💬 Communicate with visitors in real time
🛤️ Track the entire customer journey in one place
📢 Send proactive messages to invite visitors to chat
📑 Access detailed chat transcripts for insights
🤝 Build trust and enhance your brand reputation
👥 Provide agents with full customer information during chats
⭐ Collect customer feedback after each session
👨👩👧 Collaborate as a team for quick solutions
📊 Measure performance with in-depth reports & analytics
🤖 Use the upcoming chatbot feature for automated engagement
🔑 Key Features
🖥️ Install the chat widget on unlimited websites at no extra cost
🎨 Fully customize the chat widget to match your brand style
⌨️ Create shortcuts for common replies to save time
🔄 Seamlessly transfer chats between agents
👀 Track visitors as they browse your site for context-based support
📧 Send chat transcripts via email once sessions end
Why Choose EngageBay Live Chat Support?
Unlike generic chat plugins, EngageBay combines live chat + CRM + helpdesk into a single powerful platform. That means every chat becomes a potential lead or support ticket automatically.
WordPress.org metadata
Plugin tags
Topics listed for this plugin in the WordPress.org directory.
chat widget
customer support
live chat
engagebay
helpdesk
Compatibility & maintenance
Compatibility & maintenance
Tested up to WordPress 6.8
Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 6.8.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to6.8
Minimum requirementsWordPress 5.0 · PHP 7.2
Update activity11 Sept 20251y ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
No tracked version or compatibility changes have been recorded by WP PlugIndex yet.
Tracking & source
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.
