About this plugin
The Helplexa for WooCommerce plugin connects your WooCommerce store to your Helplexa workspace, allowing you to:
- Embed the Helplexa chat widget on your store
- View and respond to customer chats inside Helplexa
- Securely sync your store and products for use in conversations
- Share WooCommerce products with customers from your Helplexa workspace
- Share products in conversations from connected channels such as Messenger and Instagram from your workspace
- Reply to conversations on desktop or from the Helplexa mobile apps
- Link workspace users and create teams to manage customer conversations
- Manage connection settings from your WordPress admin panel and embed settings from Helplexa
A Helplexa account is required to use this plugin.
com.
External Services
com to authenticate your account, link your WooCommerce store to your Helplexa workspace, receive widget embed settings, load the Helplexa live chat widget when embedding is enabled, and let Helplexa securely request product data for use in customer conversations.
A Helplexa account is required. Use of Helplexa is subject to the Helplexa Terms and Privacy Policy:
- Terms: https://helplexa.com/legal/terms
- Privacy Policy: https://helplexa.com/legal/privacy
Displaying the Chat Widget
After connecting your store:
- Log in to your Helplexa dashboard.
- Go to Widgets and either create a new chat widget or edit an existing one.
- Under the widget’s Domain Settings, click Change Domain.
- Select Integration Domain, then choose the domain linked to your WooCommerce site.
- Make sure the widget is enabled in its availability settings.
- Go to Integrations → WooCommerce in Helplexa.
- Toggle embedding on.
Your Helplexa chat widget will now appear on your WooCommerce store.
License
This plugin, all included libraries, and any other included assets are licensed under the MIT License, which is GPL-compatible.