About this plugin
IbraCodes AI Assistant adds a chat widget to any WordPress site. It answers visitors from your own pages and posts and from facts you write, so it never invents what your business offers. On a WooCommerce store it also searches the live catalog and shows product cards the customer can add to the cart.
What it does
- Answers from your content. Choose which pages and post types the assistant may read. Drafts, private and password-protected content are never used.
- Knows the page the visitor is on, so questions about “this package” or “this service” work without a search.
- Two ways to find content: WordPress search (free, default) or an embeddings index you can switch on for better answers. The index costs about one cent per hundred pages to build, using your own OpenAI key.
- Captures leads. When a visitor wants a quote or a callback, the assistant asks for a name and a phone or email, saves the lead and emails you. Leads have their own retention setting and deleting a lead deletes its conversation too.
- Hands off to a person. A visitor who asks for someone waits for you in the Live chats screen inside the WordPress admin; you get an email with a link, answer in real time, and close the chat when done. If nobody joins within the wait time, the visitor is offered lead capture and your contact button instead.
- WooCommerce optional. With WooCommerce active, the assistant searches products, shows cards with price and stock, and lets the customer add to cart. It never places orders, applies discounts or looks up customer data.
- Your language, automatically. The assistant answers in the language of your site.
- Spending limits. Daily and monthly caps on API calls, per-visitor rate limits, and a cost overview in the admin.
Third-party services
com/) using an API key you enter. What is sent: the visitor’s messages, the passages of your pages the assistant found relevant, your written facts, and, when the embeddings index is on, the text of the pages you allowed. Nothing is sent until you add a key.
com/policies/terms-of-use. com/policies/privacy-policy. No data is sent to IbraCodes or to any other service.
Privacy
Conversations can be stored on your site so you can read what visitors asked; they are deleted automatically after a retention period you choose, and storage can be turned off. No IP address, email or name is stored as a field. Details a visitor types into the chat are part of the stored conversation.
Leads hold the name and contact the visitor gave on purpose.