Active installationsNewAdoption metric — not a quality score
WordPress.org ratingNo WordPress.org ratings yet
Official packageDirect from WordPress.org
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WP PlugIndex currently records IllumiChat for WooCommerce version 0.1.0 as active, updated 5mo ago and tested up to WordPress 6.9.
Overview
About this plugin
IllumiChat is a customer-support chat widget powered by an AI agent that answers product questions, looks up orders, updates customer info, and recovers carts on your WooCommerce store.
This plugin:
Installs the chat widget on your storefront with one click (no code edits).
Connects your store to your IllumiChat assistant via the WooCommerce REST API.
Supports the wc-auth/v1/authorize OAuth-style consent flow — no manual key generation required.
You will need an IllumiChat account and an assistant ID. com.
External services
com), to deliver chat responses and synchronize WooCommerce data. Use of this plugin requires registering an IllumiChat account; activating and configuring the plugin constitutes opt-in to the data flows below.
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What data is sent, when, and why:
On connect (when the site admin clicks “Connect IllumiChat” in WooCommerce → IllumiChat): the configured Assistant ID, the store URL, and — via the WooCommerce wc-auth/v1/authorize consent flow approved by the admin — WooCommerce REST API Consumer Key and Consumer Secret are transmitted to https://app.illumichat.com so that IllumiChat can read products, orders, and customers from the store on the admin’s behalf.
On every storefront page view (when the widget is enabled and visitor consent is satisfied): the visitor’s browser fetches the chat widget loader from https://app.illumichat.com/api/woocommerce/widget-loader/. The request includes only standard browser headers; no personal data is appended by the plugin.
During a chat session (when a storefront visitor types a message into the widget): the message text and minimal session/context data are sent from the visitor’s browser to https://app.illumichat.com for AI processing and reply.
Webhook callbacks (asynchronous, server-to-server): when product/order/customer data changes in WooCommerce, your WordPress site posts the WooCommerce webhook payload to https://app.illumichat.com so IllumiChat’s grounding data stays in sync.
All transport is over HTTPS. The admin can revoke the connection at any time from WooCommerce → IllumiChat (which clears the stored Assistant ID) or from WooCommerce → Settings → Advanced → REST API (which revokes the Consumer Key/Secret).
WordPress.org metadata
Plugin tags
Topics listed for this plugin in the WordPress.org directory.
customer support
live chat
ai
chatbot
woocommerce
Compatibility & maintenance
Compatibility & maintenance
Tested up to WordPress 6.9
Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 6.9.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to6.9
Minimum requirementsWordPress 6.0 · PHP 7.4
Update activity25 May 20265mo ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
No tracked version or compatibility changes have been recorded by WP PlugIndex yet.
Tracking & source
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