About this plugin
inSIM turns WooCommerce into an SMS marketing and notifications powerhouse. Recover abandoned carts, keep customers updated at every stage of their order, and run bulk promotional campaigns — all sent straight from your store through the inSIM service. Connect once and you’re live: either paste your API key or scan a QR code with the inSIM mobile app to pair your store automatically.
Text messages are opened within minutes and read far more than email. inSIM helps you put that channel to work for your shop, without ever leaving your WordPress dashboard.
Why inSIM?
- Recover lost sales automatically. Capture a shopper’s number at checkout and follow up with a timely reminder — including a one-tap link that rebuilds their cart on any device — when they don’t complete the order.
- Keep customers informed. Automatic SMS for order confirmations, status changes, new-customer welcomes and low-stock alerts — each with its own on/off switch and message.
- Run real campaigns. A guided wizard lets you target the right customers, write your message, review your audience, and send now or schedule for later.
- Personalise every message. Merge tags such as {firstname} and {order_number} drop customer and order details into your text automatically.
- Reward and track. Attach a discount coupon to any campaign or reminder and see the redemptions and revenue it brought in.
- Stay compliant. Built-in STOP / unsubscribe handling and an optional opt-out notice keep your sending clean.
Recover abandoned carts
inSIM saves a shopper’s phone number the moment they start checkout, then follows up after a delay you choose. Your reminder carries a personal recovery link that restores their exact cart and sends them back to checkout — even on a different device. If they place the order in the meantime, the reminder is automatically skipped.
Automated order & customer SMS
Switch on the notifications you want and customise the wording of each:
- Order confirmation
- Order status updates — with a separate message for each status, so “Processing”, “Completed” and “Shipped” can each read differently
- New-customer welcome
- Low-stock alerts for you or your team
SMS marketing campaigns
A simple four-step wizard — Recipients → Message → Schedule → Review:
- Target customers by criteria such as number of orders, total spent or country.
- Pick individual customers, or add everyone who matches in a single click.
- Review your recipient count before you send.
- Send immediately, or schedule for a future date and time.
- Save a campaign as a draft and finish it later.
Track your results
- A clear dashboard per campaign: sent, delivered, failed, clicks and click-through rate.
- Live delivery updates while a campaign is going out.
- One-click retry for any messages that didn’t get through.
- Export your recipient list to CSV.
- Overview reports with delivery rate, clicks and totals over the period you choose.
Coupons that drive action
Link a discount code to a campaign or an abandoned-cart reminder, and inSIM attributes every redemption — and the revenue behind it — back to the message that earned it. See exactly which sends pay for themselves.
Built for WooCommerce
- Works alongside your existing setup with no theme changes.
- A modern, clean interface designed to stay out of your way.
- Fully translatable — ships complete in English and French.
- Reliable background sending that respects your account’s rate limits, with automatic retry when needed.
- Built to WordPress security and coding standards.
app (create one in minutes). See the “External services” section below for exactly what data is sent and when.
External services
app) to send SMS messages and manage your inSIM account. This connection is required for the plugin to function.
app), operated by 2WS Technologies:
- Your account login (email) and access key, to authenticate every request.
- When sending an SMS (campaigns, abandoned-cart reminders, order notifications): the recipient’s mobile phone number (in E.164 format) and the message text, which may include customer data you insert via merge tags (e.g. first name, last name, order number).
- When creating an account from the plugin: the email and password you enter, plus your store URL.
- When pairing by QR code: a one-time pairing token and your store URL, so the inSIM mobile app can link your store to your account.
- Your shop name and store URL, and date ranges when requesting statistics.
Data is sent only when you (or an automation you configure) trigger a send, a connection test, a stats refresh, QR-code pairing, or account creation. No data is sent to any other third party.
This service is provided by 2WS Technologies. By using it you agree to their Terms of Service and Privacy Policy:
- Terms of Service: https://ardary-insim.com/terms
- Privacy Policy: https://ardary-insim.com/privacy