A WordPress plugin that streamlines the contact process by providing possible solutions to common issues, reducing support requests and improving user …
Active installationsNewAdoption metric — not a quality score
WordPress.org ratingNo WordPress.org ratings yet
Official packageDirect from WordPress.org
Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →
WP PlugIndex currently records LetMeHelp – Support & Help Desk Assistant version 1.0.2 as active, updated 3y ago and tested up to WordPress 6.2.
Overview
About this plugin
This plugin provides a simple approach to handling support requests on a WordPress website. With this plugin, you can create a form that asks users to enter a reason for their inquiry or issue.
The plugin allows you to define possible contact reasons and links to resources that address each reason.
Once a user submits their reason for contact, the plugin will search through the defined links to find possible solutions to their inquiry.
If a match is found, the plugin displays the relevant links to the user, providing quick and easy access to the information they need.
This approach helps reduce the number of support requests you receive by enabling users to find the solutions they need without having to contact you directly.
Advantage
Time-saving for both website owners and visitors: By offering potential solutions to common issues upfront, LetMeHelp helps to reduce the need for customers to contact support directly. This frees up resources that website owners can allocate elsewhere in their business while allowing visitors to receive faster answers to their support requests.
Streamlined support process: LetMeHelp’s multi-step approach helps to ensure that the contact form is displayed only when necessary, preventing unnecessary support requests and enabling the support team to focus on more complex queries.
Improved user experience: Providing customers with quick access to the information they need fosters a positive perception of the brand, helping build trust and loyalty with customers, which is vital for any business.
WordPress.org metadata
Plugin tags
Topics listed for this plugin in the WordPress.org directory.
help assistant
help desk
help links
multi step page
multi step
support
Compatibility & maintenance
Compatibility & maintenance
Tested up to WordPress 6.2
Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 6.2.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to6.2
Minimum requirementsWordPress 6.1 · PHP 7.4
Update activity14 Apr 20233y ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
No tracked version or compatibility changes have been recorded by WP PlugIndex yet.
Tracking & source
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.
