About this plugin
Lunatec Callback Widget adds a floating button to your WordPress site. When clicked, it opens a clean, responsive modal form where visitors can leave their name, phone number, and other details to request a call back.
The plugin is designed to be lightweight, easy to configure, and developer-friendly.
Features
- Floating Request Button: A customizable floating button that stays visible as users scroll.
- Modal Form: A user-friendly popup form for collecting callback requests.
- International Phone Support: Integrated international telephone input with country flags and codes.
- Admin Management: View all callback requests in a dedicated admin dashboard with status badges.
- CSV Export: Easily export all requests to a CSV file for external processing.
- CRM & Integrations:
- HubSpot Sync: Automatically create contacts in HubSpot when a request is received.
- Slack Notifications: Receive instant notifications in your Slack channel via Webhook.
- Email Notifications: Get notified via email immediately.
- Customization:
- Change button text, colors, and positioning (Top/Bottom, Left/Right).
- Precision Control: Adjust specific X/Y margins for the floating button.
- Customize modal texts and size.
- Shortcode Support: Use [lcbw_callback_button] to place a button anywhere.
External services
This plugin may connect to external third-party services depending on your configuration. Below is a comprehensive list of all external services this plugin uses, what data is transmitted, and under which conditions:
HubSpot CRM Integration
What the service is: HubSpot is a customer relationship management (CRM) platform used for managing contacts and leads.
What it’s used for: When enabled, this plugin automatically creates or updates contact records in your HubSpot CRM whenever a visitor submits a callback request.
What data is sent: Full name, phone number, job title/position, company name, and lifecycle stage (automatically set to “lead”).
When data is sent: Data is transmitted only when: (1) a visitor successfully submits a callback request form, (2) HubSpot integration is enabled in plugin settings, and (3) a valid HubSpot API key is configured.
Service Provider: HubSpot, Inc.
com
com/terms-of-service
com/privacy-policy
Slack Integration
What the service is: Slack is a business communication platform that supports webhook notifications.
What it’s used for: When enabled, this plugin sends instant notifications to a specified Slack channel whenever a new callback request is submitted.
What data is sent: Visitor’s full name, phone number, job title/position (if provided), and company name (if provided).
When data is sent: Data is transmitted only when: (1) a visitor successfully submits a callback request form, (2) Slack integration is enabled in plugin settings, and (3) a valid Slack webhook URL is configured.
Service Provider: Slack Technologies, LLC
com (or the Slack-provided webhook URL you configure)
com/terms-of-service
com/privacy-policy
Email Notifications
What the service is: The plugin uses WordPress’s built-in email functionality (wp_mail()) to send email notifications.
What it’s used for: Sends email notifications to site administrators when new callback requests are submitted.
What data is sent: Visitor’s full name, phone number, job title/position (if provided), and company name (if provided).
When data is sent: Email notifications are sent only when: (1) a visitor successfully submits a callback request form, (2) email notifications are enabled in plugin settings, and (3) a valid notification email address is configured.
Important Note: Email notifications use WordPress’s native wp_mail() function and do not directly connect to external services unless your WordPress installation is configured to use external email services.