Active installationsNewAdoption metric — not a quality score
WordPress.org ratingNo WordPress.org ratings yet
Official packageDirect from WordPress.org
Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →
WP PlugIndex currently records Mensatek Chat en vivo version 1.0.0 as active, updated 1mo ago and tested up to WordPress 7.1.
Overview
About this plugin
This plugin puts the Mensatek live chat on your WordPress site without touching a single line of code.
Your visitors get a chat bubble; your team answers from the Mensatek panel, where the same inbox also holds WhatsApp, SMS, RCS and email conversations.
What it does
Installs in a minute. Paste the token of your site and the chat appears. No theme editing, no snippets.
Knows who is talking. If the visitor is logged in to your WordPress, the agent sees their name and email instead of an anonymous visitor.
Verified identity. With the identification secret, the plugin signs that identity on your own server (HMAC), so the agent sees a visitor whose identity the site vouches for, not one who merely claims it. The secret never reaches the browser.
WooCommerce customers in context. The agent also sees how many orders the customer has placed and how much they have spent, without leaving the conversation.
Hide it from yourself. An option keeps the chat out of the way while you browse as an administrator.
The plugin is free. php
Please note: the plugin settings screen is in Spanish, as is the Mensatek panel.
External services
This plugin displays the Mensatek live chat, which is an external service, so your visitors’ browsers load a file from our servers.
Where to: https://chat.mensatek.com/widget.min.js, the chat loader. It is requested on every page where the chat is active.
What is sent: the site token you configure. If the visitor is logged in to your WordPress and you enable identification, their name, email address and an identifier are sent too; with the secret configured, signed with HMAC so that the agent knows they are genuine. With WooCommerce, the number of orders and the amount spent by the customer can also be sent, so the agent sees them while answering. None of this is sent if you do not enable those options.
When: when the page loads, not before.
Who provides it: Mensatek (ASETEC Ingeniería de Sistemas, S.L., Spain).
Terms and conditions ·
Privacy policy.
WordPress.org metadata
Plugin tags
Topics listed for this plugin in the WordPress.org directory.
customer support
live chat
helpdesk
woocommerce
Compatibility & maintenance
Compatibility & maintenance
Tested with WP 7.1
Marked as tested with the current WordPress 7.1 release.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to7.1
Minimum requirementsWordPress 6.0 · PHP 7.4
Update activity28 Sept 20261mo ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
No tracked version or compatibility changes have been recorded by WP PlugIndex yet.
Tracking & source
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.
