About this plugin
FluentCart has no ShipStation integration. This plugin connects the two through ShipStation’s standard Custom Store connector, so no ShipStation API plan is needed.
- Paid physical orders import into ShipStation with address, items, SKUs, weights, the requested shipping method and package info.
- Unpaid offline orders wait under Awaiting Payment; refunds and cancellations drop out of ShipStation.
- When you mark an order shipped or buy a label in ShipStation, the tracking number goes back to FluentCart and the order switches to Shipped through FluentCart’s own status API, so its activity log and emails run as usual.
- FluentCart’s shipped email gets a tracking box with a button to the carrier’s tracking page.
- Fully paid orders can be set to Completed automatically.
- The settings page includes a request log, an export preview and an order inspector for troubleshooting.
Beta. Tested end to end with a ShipStation trial account; not yet tested with real purchased labels. This is a community project, not affiliated with FluentCart or ShipStation.
External services
ParcelBridge exchanges order and shipment data with ShipStation, and its tracking button links to carrier and tracking websites. What is sent where, and when:
ShipStation
ShipStation is the shipping platform this plugin connects your store to; it is used to import orders for shipping and to report shipments back.
ShipStation’s servers call a REST endpoint on your site ( /wp-json/parcelbridge/v1/shipstation ), authenticated with the username and password shown on the ParcelBridge settings page. The endpoint is only called by ShipStation, whenever it imports orders (on its own schedule or when you refresh your store in ShipStation) and when a shipment is created.
On import, your site returns the data needed to ship each paid physical order changed in the requested time window: order number, dates, status and totals; the customer’s name, email address, phone number and shipping address; the order note; and the line items (name, SKU, quantity, price, weight, product image URL). When a shipment is created, ShipStation sends the carrier, service and tracking number to your site.
This service is provided by Auctane (ShipStation): terms of service, privacy policy.
Carrier and package tracking websites
The tracking button that ParcelBridge adds to FluentCart’s “order shipped” email links to a tracking page, so your customer can follow the parcel. The link contains the tracking number. Nothing is sent to these websites by the plugin; the tracking number only reaches the website when the customer clicks the button, and the customer’s browser then talks to that website directly.
Which website the button opens depends on the carrier ShipStation reports:
- DHL / Deutsche Post (dhl.com): terms of use, privacy notice
- UPS (ups.com): terms of use, privacy notice
- FedEx (fedex.com): terms of use, privacy notice
- USPS (usps.com): terms of use, privacy policy
- Royal Mail (royalmail.com): terms of use, privacy notice
- Canada Post (canadapost-postescanada.ca): terms of use, privacy policy
- Australia Post (auspost.com.au): terms of use, privacy policy
For any other carrier, the button opens a universal tracking website, chosen under Settings → ParcelBridge (you can also choose no link at all):
- 17TRACK (17track.net), the default: terms of service, privacy policy
- Parcels (parcelsapp.com): terms of use, privacy policy
You can also enter your own tracking links for other carriers in the settings; those websites are then your choice.