Active installationsNewAdoption metric — not a quality score
WordPress.org ratingNo WordPress.org ratings yet
Official packageDirect from WordPress.org
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WP PlugIndex currently records PersonaliAI Customer Support Chatbot version 1.3.0 as active, updated 1mo ago and tested up to WordPress 7.1.
Overview
About this plugin
Chatty is an AI customer support and lead generation chat widget that answers visitor questions using your own website content, captures qualified leads, and automates support – 24/7 without coding.
This plugin seamlessly embeds your Chatty AI chatbot onto your WordPress site. Simply paste your Bot ID from your Chatty dashboard and save.
Key Features
Zero Code Required – Configure everything from Settings → PersonaliAI Chatbot.
Trained on Your Content – Answers questions based on your website pages, uploaded docs, and custom knowledge base.
Native Shadow DOM Widget – Featherweight, non-blocking script with crisp rendering and zero iframe styling conflicts.
Lead Capture & Actions – Collect visitor names, emails, and phone numbers directly inside the chat.
Works with Any Theme – 100% compatible with classic themes, full-site editing (FSE) block themes, and page builders like Elementor, Divi, and Beaver Builder.
WooCommerce Ready – Automatically works on WooCommerce product pages and checkouts to help answer pre-sale questions.
Page-Level Targeting – Choose to display the chat widget across your whole site, on specific pages/URLs only, or exclude it from certain pages.
Admin Visibility Toggle – Option to hide the widget for logged-in administrators while working on the site.
Custom Appearance – Customize accent color, launcher position (bottom-right / bottom-left), mobile fullscreen behavior, proactive greeting bubbles, and chime sounds.
Requirements & Third-Party Service
This plugin requires an active Chatty account and a bot created in your dashboard.
This plugin relies on the Chatty AI cloud service to deliver chatbot responses, process visitor queries, and render the chat widget interface.
Service Name: Chatty AI Platform (provided by PersonaliAI)
Service Website: https://chatty.personaliai.com
Widget Delivery: Enqueues the widget script from https://chatty.personaliai.com/widget.js.
Data Transmission: When website visitors interact with the chat widget, their messages and session identifiers are transmitted securely over HTTPS to the Chatty API ( https://api.chatty.personaliai.com ) to generate real-time AI responses using your configured bot and knowledge base.
Terms of Service: https://chatty.personaliai.com/terms
Topics listed for this plugin in the WordPress.org directory.
ai chatbot
chat widget
customer support
live chat
Compatibility & maintenance
Compatibility & maintenance
Tested with WP 7.1
Marked as tested with the current WordPress 7.1 release.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to7.1
Minimum requirementsWordPress 5.8 · PHP 7.2
Update activity11 Sept 20261mo ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
No tracked version or compatibility changes have been recorded by WP PlugIndex yet.
Tracking & source
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.
