About this plugin
Shark Ticketing helps small restaurants and service teams run a digital queue with ticket issuance, check-in, and live queue visibility.
Core features include:
- Event setup in WP Admin with weekly schedules, guest limits, and queue open/close offsets.
- Public ticket issuance form via shortcode ( [stbycarson_entry] )
- Customizable e-ticket email subject/body templates.
- Editable queue close and thank-you messages.
- Live status shortcode ( [stbycarson_live_status] ) showing current queue state, event name, and next call number.
- Admin dashboard with ticket counts, check-in chart, record search, one-click check-in, and manual queue open/close toggle.
- Optional Freemius-powered account and billing pages.
Shark Ticketing includes nonce-protected AJAX endpoints for public issuance and admin queue operations.
Shortcodes
- [stbycarson_entry] – public ticket form
- [stbycarson_live_status] – public live status panel
External services
Freemius
This plugin uses Freemius for account and billing management pages.
Data sent: installation/account metadata required by Freemius to manage account and billing status.
When sent: during Freemius account and plan pages.
com/terms/
com/privacy/
Contact form email
If an admin submits the in-plugin Contact form, the entered name, email, and message are sent to Shark Ticketing support via email.
Data sent: name, email address, and support message provided in the form.
When sent: when a site administrator submits the contact form in wp-admin.