About this plugin
Every subscription business loses customers to cancellation — but not every cancellation has to be final. StaySub intercepts the cancel button in your customer’s account and offers a real alternative before they leave: a discount or a pause.
No external SaaS connection required — your customer data stays on your server. No API key, no external account.
0):
- Intercept the cancellation flow with a customizable offer popup
- Offer a discount (fixed or percentage) or a renewal pause
- Collect cancellation reasons with a simple, configurable survey
- “Money Saved” dashboard: recurring revenue recovered thanks to accepted offers
- Full popup customization (accent color, logo)
- Lightweight: assets only load on the My Account subscription pages
- Works with any payment gateway supported by WooCommerce Subscriptions
Roadmap: support for YITH WooCommerce Subscription, Sublium and WP Swings Subscriptions for WooCommerce is planned once their hook names are confirmed against official developer documentation. 0 ships with WooCommerce Subscriptions only, by design, to validate the core mechanism first.
com, adds offers segmented by cancellation reason, a plan-downgrade option, and email marketing integrations. This free version is fully functional on its own — Premium is an optional upgrade, not a requirement.