WordPress plugin intelligence profile

Stotos – Customer Loyalty Hub for WooCommerce

See who keeps buying, who is slipping away, and bring them back. Customer loyalty for WooCommerce, right in wp-admin.

WP PlugIndex snapshot

Current directory snapshot

Tested up to WordPress 7.1
Current version1.2.0
WordPress coverageTested up to WordPress 7.1
Minimum stackWP 6.0 · PHP 7.4
Directory statusactive
Last directory update28 Oct 20264d ago
Active installationsNewAdoption metric — not a quality score
WordPress.org ratingNo WordPress.org ratings yet
Official packageDirect from WordPress.org

Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →

WP PlugIndex currently records Stotos – Customer Loyalty Hub for WooCommerce version 1.2.0 as active, updated 4d ago and tested up to WordPress 7.1.

Overview

About this plugin

Stotos gives you a clear picture of your customer base, right inside wp-admin:

  • Loyalty score (0 to 100) for every customer, based on how recently, how often and how much they buy.
  • Churn thresholds you control: 60/90 days out of the box, or let the plugin adapt them to how often your customers buy, so a coffee shop and a furniture store get different “at risk” definitions.
  • Segments: Loyal, At Risk, Churned and Prospect, with one-click filtering.
  • Retention KPIs: active customers, orders, revenue, average order value, repeat rate and average lifetime value, with period-over-period deltas.
  • Winback coupons: send a lapsed customer a personal single-use coupon locked to their email, from your store’s own email. Discount, minimum order and validity are prefilled from your defaults and can be changed per coupon. A redemption report shows which coupons were used and the revenue they brought back.
  • Review requests: ask a customer for a review of their latest completed order, with a button per product that opens the native WooCommerce review form. Products they already reviewed are left out; reviews that come in are matched back so you see the review rate and average rating.
  • Customer drawer: last order, order count, total spent, loyalty score and order history, plus the winback coupon and review request buttons.
  • Respectful emails: a cooldown per customer, one opt-out list for both kinds of email, a signed unsubscribe link in every email, and an optional “Sent via Stotos” footer, off by default.

Everything runs on your own site from your WooCommerce data. Emails go out through your site’s own WordPress mail. No account is needed and nothing is sent to any outside service.

Stotos Pro (optional add-on). com that adds the daily automation on top of this one. This plugin works fully without it.

Credits

  • Interface font: Alexandria by Mohamed Gaber, licensed under the SIL Open Font License 1.1 ( assets/fonts/OFL.txt ), bundled locally.
WordPress.org metadata

Plugin tags

Topics listed for this plugin in the WordPress.org directory.

  • analytics
  • churn
  • customers
  • retention
  • woocommerce
Compatibility & maintenance

Compatibility & maintenance

Tested with WP 7.1

Marked as tested with the current WordPress 7.1 release.

Current WordPress releaseWordPress 7.1
WordPress.org Tested up to7.1
Minimum requirementsWordPress 6.0 · PHP 7.4
Update activity28 Oct 20264d ago

“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.

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