WordPress plugin intelligence profile

CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout

Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork in wordpress. Users can create new support tickets and reply to old tickets.

WP PlugIndex snapshot

Current directory snapshot

Tested up to WordPress 6.9
Current version1.1.8
WordPress coverageTested up to WordPress 6.9
Minimum stackWP 3.8 · PHP 5.3
Directory statusactive
Last directory update15 Dec 202510mo ago
Active installations40Adoption metric — not a quality score
WordPress.org rating4.4 / 5 from 7 ratings
Official packageDirect from WordPress.org

Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →

WP PlugIndex currently records CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout version 1.1.8 as active, updated 10mo ago and tested up to WordPress 6.9.

Overview

About this plugin

Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork Desk in wordpress. Users can create new support tickets and reply to old tickets from wordpress. com

Supported Ticket Systems

  • HelpScout
  • ZenDesk
  • FreshDesk
  • Teamwork Desk

Key Features

  • Display all tickets related to a user in table form.
  • You can use shortcode to display a ‘Create a Ticket’ form and all tickets related to a user.
  • You can prevent spams by enabling Google reCaptcha before submitting a ticket.
  • Displays user tickets and ‘Create a Ticket’ form in “my-account” section of WooCommerce.
  • Plugin works with WooCommerce and HelpScout. When viewing a ticket in helpScout, It displays all WooCommerce orders of that user in Help Scout.

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Premium Version.

Following features are available in Premium version only. WordPress HelpDesk Integration Pro.

  • Phone Number field
  • File Attachments
  • Custom Fields
  • Ticket Tags
WordPress.org metadata

Plugin tags

Topics listed for this plugin in the WordPress.org directory.

  • freshdesk
  • helpdesk
  • helpscout
  • support
  • zendesk
Compatibility & maintenance

Compatibility & maintenance

Tested up to WordPress 6.9

Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 6.9.

Current WordPress releaseWordPress 7.1
WordPress.org Tested up to6.9
Minimum requirementsWordPress 3.8 · PHP 5.3
Update activity15 Dec 202510mo ago

“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.

Changes recorded by WP PlugIndex

Recent tracked changes

No tracked version or compatibility changes have been recorded by WP PlugIndex yet.

Tracking & source

WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.

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