About this plugin
Tahc Hybrid Chat brings a new approach to customer communication.
Instead of choosing between AI or humans, Tahc combines both into a single, seamless conversation. AI handles speed and scale. Humans provide judgment, context, and trust.
This is AI Hybrid Chat — and it’s built for real-world support.
What Is AI Hybrid Chat?
AI is exceptional at speed, recall, and scale.
Humans are essential for context, judgment, and trust.
Tahc brings both together in one continuous conversation.
No handoffs.
No broken context.
No pretending automation can replace people.
Knowledge Base & Gap Discovery
Tahc doesn’t just answer questions. It helps you understand what your customers are actually asking.
When you connect your website or documentation, Tahc automatically builds a knowledge base from your content.
As conversations happen, Tahc identifies:
- Questions your content does not answer
- Repeated areas of confusion
- Documentation gaps
- Opportunities to improve onboarding and support
These insights appear in your dashboard so you can continuously improve your content and your AI’s accuracy.
Your chat becomes a learning system — not just a widget.
Quick Entry Setup
Tahc is designed to be live in minutes.
There is no complex configuration or manual training required.
Once connected:
* Your site is automatically indexed
* Your AI begins learning immediately
* The chat widget appears instantly
* You can refine behavior over time
Start simple. Improve continuously.
Key Features
- AI-powered responses trained on your content
- Human handoff when conversations need context
- Knowledge base auto-discovery
- Gap detection and content insights
- Orchestrations for custom behavior
- Multi-language support (10+ languages)
- Fully customizable widget
- Mobile responsive design
- Office hours and availability rules
- Analytics and conversation history
- iOS app for human responses
- Lightning-fast global delivery
- Accessibility-friendly
What Are Orchestrations?
Orchestrations allow you to control how your AI behaves based on context.
Examples:
* Show different greetings on pricing pages
* Escalate sales or support questions automatically
* Customize AI tone by page or visitor type
* Route conversations to humans when needed
They give you fine-grained control without complexity.
Perfect For
- SaaS companies
- E-commerce stores
- Agencies
- Service businesses
- Educational platforms
- Any site that values real customer conversations
How It Works
- Sign up for a free account at tahc.ai
- Connect your site or knowledge base
- Install this plugin and enter your Workspace ID
- Your chat is live instantly
No credit card required to start.
Pricing
The Tahc service includes a 14-day free trial on all plans.
-
Starter – $19/month
100 pages, 1 domain, 1 orchestration
-
Pro – $39/month
500 pages, 3 domains, 5 orchestrations
-
Team – $79/month
Unlimited content, multiple users, white-labeling
All plans include unlimited conversations and full AI functionality.
Plugin License & Service Information
This plugin is 100% free and open source under the GPLv2 or later license.
There are no locked features, no premium plugin tiers, and no restrictions on usage or modification.
ai ) to provide AI-powered chat functionality. The Tahc service is a separate product with its own pricing and free trial.
The WordPress plugin acts solely as a connector between your site and the Tahc platform.
External Services
This plugin connects to the Tahc service at:
ai
Data transmitted may include:
* Chat messages
* Page URLs
* Device and browser metadata
* Contact information (if provided)
No data is sent until a visitor interacts with the chat widget.
ai/terms
ai/privacy
Support
Need help?
- Documentation: https://tahc.ai/docs
- Support: https://dash.tahc.ai/support
- Email: [email protected]