About this plugin
WBL Chat adds an AI-powered live chat window to your WordPress site. It’s a modern solution that helps you improve customer experience, increase sales, and provide instant support to your visitors. The plugin works seamlessly with WooCommerce, automatically detecting product names and turning them into smart suggestions within the chat.
Features
WBL Chat adds an AI-powered live chat window to your WordPress site. It’s a modern solution that helps you improve customer experience, increase sales, and provide instant support to your visitors.
The plugin works seamlessly with WooCommerce. It automatically detects product names, displays their prices and descriptions, and turns them into clickable links right within the chat.
✨ Why Choose WBL Chat?
-
🌐 AI-Powered Conversations
Every message is processed using OpenAI, allowing your chatbot to respond intelligently and naturally – just like a real sales assistant.
-
🛒 WooCommerce Product Recognition
The chatbot detects product names mentioned in chat and shows the relevant price, description, and category with a direct product link.
-
🎨 Fully Customizable Design
Adjust chat icon, colors, font, and window position to match your brand with just a few clicks.
-
📨 Email Capture & Logging System
Optionally ask users for their email before starting a chat. txt files for review.
-
💬 Quick Start Questions
Set up to 3 pre-defined questions to let users quickly engage with the chatbot and boost interaction.
-
💾 Conversation History Logging
All chat sessions are stored in the admin panel and can be downloaded for customer support, marketing, or analysis.
-
🚀 Easy Setup, No Coding Needed
The plugin works out of the box in demo mode. Test it instantly, and when you’re ready, enter your OpenAI API key to unlock full features.
-
🔒 Privacy-Friendly & Secure
WBL Chat does not use any tracking scripts, cookies, or third-party analytics. Chat data is stored locally and never sent to ad platforms.
Who is it for?
– WooCommerce store owners
– Niche businesses, bloggers, educators, consultants
– Anyone who wants faster, smarter customer support
With WBL Chat, your website doesn’t just sell—it communicates intelligently, supports your visitors, and builds trust with every interaction.
Privacy
WBL Chat sends visitor prompts & your system prompt to OpenAI for completion (via the proxy).
No personal data is intentionally collected; however, visitors may write personal info in chat. You are responsible for disclosing this in your own privacy policy.
License
This plugin is Free Software, released under the GNU GPL v2 or later.
Third-party components remain under their respective licenses.