Yozo AI Marketing Agent

Yozo AI Marketing Agent is the official WordPress connector for

Yozo, a hosted (SaaS) marketing platform for online stores.

Yozo brings email, SMS and WhatsApp campaigns, automated flows and an AI chat

assistant together in one place, so you can capture a visitor on your site and

follow up on whichever channel they prefer.

This plugin is the on-site half of that. It shows your Yozo widgets to your

visitors: the AI chat assistant, welcome popups (email/SMS capture,

spin-the-wheel, scratch card) and announcement bars. Contacts those popups

collect become part of your Yozo audience, which is what your campaigns and

flows send to. The campaigns themselves are built and sent from your Yozo

dashboard, not from WordPress.

The plugin contains no widget code of its own: once activated it loads the Yozo

widget script on every front-end page, and everything your visitors see is

rendered and controlled by Yozo’s servers, so it can change without a plugin

update.

A Yozo account is required. ai, connect your site’s

domain in your Yozo dashboard (Integrations), and then activate this plugin.

The widget identifies your site by its domain, so there is no key or ID to

paste into WordPress. Yozo offers a free plan and paid subscriptions; depending

on your plan, Yozo may limit or pause features such as the AI chat on its side,

without any change to this plugin. All of the plugin’s code is included;

nothing in it is locked, time-limited or unlocked by payment. Without a

connected Yozo account the widget shows nothing.

The plugin adds one page, Yozo AI, where you connect your store. It keeps its

connection details in your database and removes them when you delete the

plugin. “Widget” here means a floating on-page widget; the plugin does not add

a sidebar or block widget. Product-review widgets and cart tracking are

currently Shopify-only and are not active on WordPress.

If your site enforces a Content Security Policy (CSP), allow:

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External Services

This plugin relies on Yozo, a third-party service operated by Yozo

ai), and does nothing without it. Please read this section before

activating: it explains which servers your visitors’ browsers will contact, what

data is sent, and when.

When: As soon as the plugin is active, on every front-end page view, for

every visitor, before any interaction and without any prompt or opt-in shown to

the visitor. Nothing is loaded in the WordPress admin.

What is loaded: The widget script

js is requested from the

visitor’s browser on every front-end page. The script is maintained and updated

by Yozo.

Servers contacted by the visitor’s browser, and why:

• agents.yozo.ai – serves the widget script.

• agent.yozo.ai – Yozo’s API. The widget fetches your widget configuration on

every page load (and re-checks it about once a minute while the page is

open), reports widget impressions, and sends chat messages and form

submissions.

• *.firebaseio.com (Google Firebase) – real-time delivery of chat messages. A

connection is opened on page load whenever the chat is enabled in your Yozo

account.

• api.country.is – a third-party IP-geolocation lookup used to pre-select the

phone country code in popups. It is called on page load whenever a welcome

popup is configured in your Yozo account.

• get.geojs.io – a second IP-geolocation lookup, called only when the AI chat

shows a lead form with a phone field.

• fonts.googleapis.com and fonts.gstatic.com (Google Fonts) – loaded when a

custom font is set in your Yozo brand settings.

• flagcdn.com – country-flag images shown next to phone-number fields.

Every server listed receives the visitor’s IP address and browser details

(user agent) as part of the request.

Data sent to Yozo:

• On every page load: a random visitor identifier and session identifier

generated by the widget (see Browser storage), your site’s domain, and the

visitor’s IP address and user agent. When a popup, bar or bubble is shown,

the widget reports that impression.

• When a visitor uses the chat: every message they type, together with the

identifiers above.

• When a visitor submits a popup, bar or in-chat lead form: the email address,

phone number and/or name they enter, the page URL where they submitted it,

and, for SMS forms, the SMS-marketing consent text that was shown to them.

Contacts collected this way are stored in your Yozo account as marketing

contacts, and you can send them email, SMS and WhatsApp campaigns and

automated flows from your Yozo dashboard.

• When a visitor taps a product card in the chat: which product was tapped.

Cart, checkout and product page-view tracking in the widget only run on Shopify

stores and are not active on WordPress/WooCommerce sites.

When your store is connected to Yozo: Connecting is optional. You do it on

the Yozo AI page in your WordPress admin. Once connected, your server talks to

ai:

• It sends your products, orders, customers and cart activity to Yozo, so Yozo

can run your campaigns and help you recover abandoned carts.

• Yozo can send requests back to your store through this plugin. It can read

your WooCommerce data, such as orders, products and customers. It can create

and change discount codes, orders and products. It cannot read or change your

payment settings or your store settings.

• A short daily record of those requests is sent to Yozo, so support can help

if one fails. It holds no customer details.

• All of this stops when you click Disconnect on the Yozo AI page, or

deactivate the plugin.

Browser storage: No cookies are set. The widget stores the following in the

visitor’s browser: localStorage yozo-identifier (persistent visitor ID),

yozo-session (30-minute session ID), yozo-widget-storage (email/phone the

visitor submitted, so they are not asked again) and yozo-popup-shown-session;

sessionStorage yozo-impression-sent and yozo_opening_msg_dismissed.

Branding: The chat panel shows the text “Powered by Yozo” and popups show

ai”. This is rendered by the Yozo service and cannot be turned

off from the plugin.

Page changes: The widget inserts a <yozo-widgets> element into the page

(its UI is isolated in a Shadow DOM) and, when a custom font is configured, a

tag in <head>. The SMS popup’s “Privacy Policy & Terms” link points

to /policies/privacy-policy on your own domain; create a page at that address

so the link works.

Your responsibilities: Because the widget contacts these servers for all

visitors without asking them, you are responsible for covering this in your own

privacy policy and, where required (for example under GDPR/ePrivacy), for your

own cookie/consent set-up. Do not activate the plugin unless you accept this.

Service links:

• Service: https://yozo.ai

• Terms of Service: https://yozo.ai/terms-of-service

• Privacy Policy: https://yozo.ai/privacy-policy

By activating this plugin you agree to Yozo’s Terms of Service and Privacy

Policy on behalf of your site.