Active installationsNewAdoption metric — not a quality score
WordPress.org ratingNo WordPress.org ratings yet
Official packageDirect from WordPress.org
Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →
WP PlugIndex currently records CustomerEagle Chat Widget version 1.0.0 as active, updated 3mo ago and tested up to WordPress 7.0.
Overview
About this plugin
CustomerEagle is an AI-powered customer support platform: a chat widget for your visitors, a unified agent inbox, an AI assistant trained on your own knowledge base, and a help center — all in one place.
This plugin adds the CustomerEagle chat widget to your WordPress site without touching your theme:
One-minute setup — paste your Workspace ID and you’re live.
AI answers, human handoff — the widget answers from your knowledge base and hands off to your team when needed.
Help-center search built in — visitors find articles without leaving the page.
Page rules — hide the widget on specific paths (checkout, account pages, …).
No performance tax — one deferred script tag, loaded only on pages where the widget should appear. Nothing loads in your admin area.
com.
Developer filters
custeagle_should_display — final say over whether the widget loads on a request.
custeagle_api_base — override the widget endpoint (https only; for staging setups).
External services
This plugin embeds the CustomerEagle chat widget, a third-party service operated by CustomerEagle. com and connects to the same domain for chat.
What is sent: the Workspace ID configured in the plugin, the visiting page’s domain (used to verify the widget is allowed to run there), and — only when a visitor uses the chat — the messages and any contact details they choose to type. The plugin itself sends no data server-side and stores nothing about your visitors in WordPress.
When: on every public page view where the widget is enabled (script load), and during chat use.
Service: CustomerEagle — Privacy Policy · Terms of Service
If you are subject to GDPR or similar regulations, mention CustomerEagle in your site’s privacy policy.
WordPress.org metadata
Plugin tags
Topics listed for this plugin in the WordPress.org directory.
ai chatbot
chat widget
customer support
live chat
helpdesk
Compatibility & maintenance
Compatibility & maintenance
Tested up to WordPress 7.0
Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 7.0.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to7.0
Minimum requirementsWordPress 6.0 · PHP 7.4
Update activity21 Jul 20263mo ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
No tracked version or compatibility changes have been recorded by WP PlugIndex yet.
Tracking & source
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.
