Active installationsNewAdoption metric — not a quality score
WordPress.org ratingNo WordPress.org ratings yet
Official packageDirect from WordPress.org
Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →
WP PlugIndex currently records Retention Core: Subscription Cancel Saver for WooCommerce version 1.0.7 as active, updated 1mo ago and tested up to WordPress 7.1.
Overview
About this plugin
Retention Core asks subscribers why they are cancelling before WooCommerce Subscriptions completes the cancel on My Account → View Subscription.
org package is the free experience:
Lightweight cancel survey (vanilla JS — no jQuery on the modal)
Editable survey title, intro, and button labels
Stable cancel reason IDs stored on the subscription + order note
Cancel reason visible on the subscription edit screen in wp-admin
Optional email to the site admin when a reason is submitted
Reason tallies, top-reason insight, and CSV export under WooCommerce → Settings → Retention Core
Editable cancel reasons
Assets load only on the View Subscription screen (no shop/checkout bloat)
Pro save flows (win-back offers, status banner, offer email) ship in a separate premium package via Freemius — they are not included in this free download.
Merchant help: user guide
Premium Features
org ZIP) adds:
Per-reason save offers (Step 2 modal): recurring coupon, pause, or skip next order
Gates on each offer: minimum orders, minimum months, and stop after months
Pause next payment by N billing periods, or skip one billing interval (subscription stays active)
Save results on Reports, plus a Dashboard widget for revenue recovered
Status banner on View Subscription while the offer is active
Customer email when an offer is accepted
Marketing → Win-back offers CPT
au/retention-core
WordPress.org metadata
Plugin tags
Topics listed for this plugin in the WordPress.org directory.
cancel
retention
subscriptions
survey
woocommerce
Compatibility & maintenance
Compatibility & maintenance
Tested with WP 7.1
Marked as tested with the current WordPress 7.1 release.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to7.1
Minimum requirementsWordPress 6.0 · PHP 8.2
Update activity28 Sept 20261mo ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
No tracked version or compatibility changes have been recorded by WP PlugIndex yet.
Tracking & source
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.
