WP PlugIndex
WordPress plugin intelligence profile

Pingu Live Chat

Connect your WordPress site with Pingu to add a live chat widget — optimized for caching plugins and zero-code setup.

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WP PlugIndex snapshot

Current directory snapshot

Tested up to WordPress 7.0
Current version1.0.1
WordPress coverageTested up to WordPress 7.0
Minimum stackWP 5.8 · PHP 7.4
Directory statusactive
Last directory update31 Aug 20262mo ago
Active installationsNewAdoption metric — not a quality score
WordPress.org ratingNo WordPress.org ratings yet
Official packageDirect from WordPress.org

Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →

WP PlugIndex currently records Pingu Live Chat version 1.0.1 as active, updated 2mo ago and tested up to WordPress 7.0.

Overview

About this plugin

Pingu is an AI-powered customer support assistant that helps businesses answer website visitor questions instantly through a smart chat widget. It combines AI replies, human support, and company knowledge to provide faster and more reliable customer service.

About Pingu

Pingu helps businesses communicate with website visitors in a faster and easier way. Visitors can ask questions through the Pingu chat widget, and the AI can answer using approved company knowledge. When human support is needed, admins can take over the conversation from the dashboard or Telegram.

With Pingu, businesses can reduce repeated questions, improve response time, and manage customer conversations from one simple platform.

Key Features

Everything your business needs to support website visitors with AI and human assistance:

  • AI-Powered Chat Widget: Add a smart chat widget to your website and let visitors ask questions directly from any page.
  • Instant AI Replies: Pingu can automatically answer customer questions using your company’s approved knowledge base.
  • Human Support When Needed: Your team can take over conversations whenever personal support is required.
  • Telegram Reply Support: Receive visitor messages in your company Telegram group and reply directly from Telegram.
  • Admin Dashboard: Manage chats, widgets, knowledge settings, billing, and support activity from one dashboard.
  • Push Notifications: Admins can receive instant notifications when a new visitor message is received.
  • Internal Knowledge Base: Give your staff access to internal company knowledge through a separate secure knowledge mode.
  • Easy Website Setup: Connect Pingu to your website using a widget code or WordPress setup and start supporting visitors quickly.

How It Works

Set up Pingu, connect your website, and start supporting visitors with AI-powered chat:

  • Connect Your Website: Add your website URL or connect Pingu to your WordPress website using the Pingu widget setup.
  • Create Your Knowledge Base: Train Pingu using your business information, website content, documents, FAQs, and support details.
  • Add the Chat Widget: Place the Pingu chat widget on your website so visitors can start asking questions.
  • Let AI Answer Customers: Pingu responds to visitor questions using your approved company knowledge.
  • Take Over When Needed: If a visitor needs human help, your team can reply from the dashboard or Telegram.
  • Manage Everything in One Place: Track conversations, update settings, manage support, and improve your knowledge base from the Pingu dashboard.

Mobile Apps

Download our official mobile apps to manage conversations on the go:

* Pingu for Android

* Pingu for iOS

External Service Disclosure

chat) to authenticate users, manage registrations, and fetch widget configurations. js.

  • Pingu Privacy Policy: https://pingu.chat/privacy-policy
  • Pingu Terms of Service: https://pingu.chat/terms-of-use
WordPress.org metadata

Plugin tags

Topics listed for this plugin in the WordPress.org directory.

  • chat widget
  • customer support
  • live chat
  • chatbot
  • pingu
Compatibility & maintenance

Compatibility & maintenance

Tested up to WordPress 7.0

Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 7.0.

Current WordPress releaseWordPress 7.1
WordPress.org Tested up to7.0
Minimum requirementsWordPress 5.8 · PHP 7.4
Update activity31 Aug 20262mo ago

“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.

Changes recorded by WP PlugIndex

Recent tracked changes

No tracked version or compatibility changes have been recorded by WP PlugIndex yet.

Tracking & source

WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.

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