Active installations10Adoption metric — not a quality score
WordPress.org rating4.5 / 5 from 4 ratings
Official packageDirect from WordPress.org
Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →
WP PlugIndex currently records Support Ticket System version 1.3.6 as active, updated 9y ago and tested up to WordPress 4.7.
Overview
About this plugin
The idea was it to create a Ticket System completely for the Front-End, and that’s the result!
This plugin adds a ticket system to your page, to handle Questions, problems or other requests from visitors of your page.
You can use it as a help desk for co-workers in your Intranet or as a contact form for your website for example.
Demo
Right here
GitHub
This Plugin on Github
Key features
Completely for the Front-End.
Independet Login from WordPress, or when you are logged in into WordPress, then you will be automatically logged in.
E-Mail Notification
To every ticket you get a link so you can check your ticket and also write with the support like a chat.
Normal users can take, edit their own and adopt tickets. They also can add appointments.
Admin users can edit all tickets and allocate tickets to other users.
You can add notes and solutions to every ticket.
You can filter tickets for Issuer, name or mail of creator, done tickets, solution or problems.
Datepicker Field
Under “New Tickets” the tickets automatically reload every 30 seconds.
Languages and Localization?
The plugin currently comes with the following translations:
English, German
WordPress.org metadata
Plugin tags
Topics listed for this plugin in the WordPress.org directory.
request
simple
support
system
ticket
Compatibility & maintenance
Compatibility & maintenance
Tested up to WordPress 4.7
Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 4.7.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to4.7
Minimum requirementsWordPress 3.0.1 · PHP not listed
Update activity27 Jan 20179y ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
No tracked version or compatibility changes have been recorded by WP PlugIndex yet.
Tracking & source
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.
